Deja Alexander
retail merchandising support associate
McKinney,TX
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Tom Thumb Food and Pharmacy
McKinney, TX
2022.10 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Sales Associate
Walmart
04.2021 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Maintained effective team member communication.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
Cashier
Dunkin' Donuts
McKinney, TX
07.2022 - 10.2022
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
Education
High School Diploma -
Rock Hill High School
16061 Coit Rd, Frisco, TX 7503505.2023
Skills
- Window Displays
- Guest Relations
- Verbal Communication
- Social Perceptiveness
- Customer Service
- Sales Training
- Cash Register Operation
- Stocking and Replenishing
- Self-Checkout Assistance
- Retail Store Operations
- Customer Relationships
- Critical Thinking
Timeline
Customer Service Cashier
Tom Thumb Food and Pharmacy
2022.10 - Current
Cashier
Dunkin' Donuts
07.2022 - 10.2022
Sales Associate
Walmart
04.2021 - 12.2022
High School Diploma -
Rock Hill High School
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