Deja Barnes
Summary
Experienced customer service professional, known for completing tasks with speed and efficiency. Specializes in customer service management in diverse industries, including retail, health care, and education. Key soft skills include adaptability to rapidly changing environments, strong problem-solving capabilities, and effective communication. Excels at collaborating with team members to meet company standards and customer expectations.
Overview
12
12
years of professional experience
Work History
Reset Merchandiser
SAS Retail
Raleigh, NC
09.2023 - Current
- Provided excellent customer service while interacting with store personnel regarding product placement issues.
- Established and maintained proper high-traffic displays, resulting in increased sales.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Adapted quickly to changing priorities while maintaining focus on achieving goals set forth by management.
Sales associate
Walmart
Cary, NC
09.2018 - 02.2021
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Managed inventory levels on the sales floor, ensuring optimal stock availability.
- Provided excellent customer service, resolving issues and answering queries promptly.
- Assisted in training new employees on proper use of equipment and safety protocols.
Nuclear Medical Technician
Central Carolina Hospital
Sanford, NC
12.2019 - 12.2020
- Used computer system to process cardiac function studies, document results of other procedures and produce images
- Monitored patient reactions during scans to ensure safety and comfort.
- Adhered to all regulatory requirements including HIPAA, JCAHO, OSHA.
- Administered IV contrast materials, radiopharmaceuticals and antispasmodics to patients.
- Prepared radioactive materials for use in medical procedures.
- Explained test procedures and safety precautions to patients.
- Ensured that radiation safety measures were followed at all times while working with radioactive materials.
Sales Associate
Belk
Greenville, NC
06.2017 - 08.2018
- Created retail displays to highlight particular products and drive sales according to corporate strategy.
- Provided training and guidance for new employees in merchandising practices.
- Developed creative display ideas that highlighted featured products in a visually appealing manner.
- Processed incoming shipments quickly and accurately, ensuring all products were correctly labeled, priced, and stocked on shelves.
After school Site Director
Ymca
Houston, TX
08.2015 - 07.2016
- Collaborated with teachers and parents to develop individualized plans for student success within the after-school program.
- Determined allocations of funds for classroom supplies and materials, authorizing purchases.
- Conferred with parents and staff to discuss educational activities, policies and student behavior or learning problems.
- Monitored student behavior to ensure a safe environment conducive to learning.
Child youth assistant
Morales Child Youth Center
Cameron, NC
06.2013 - 08.2015
- Observed and monitored children to identify developmental strengths and target enrichment activities.
- Identified signs of emotional or developmental problems in children to alert parents or guardians.
- Supported children with special needs, adapting activities to meet diverse requirements.
- Developed and implemented lesson plans and activities for children of various ages.
Education
Certificate - NUCLEAR MEDICINE
Pitt Community College
Winterville, NC, United StatesBachelor's degree - Criminal Justice, Psychology
East Carolina University
Greenville, NC, United StatesSkills
- Merchandise display
- Planogram execution
- Documentation skills
- Client relationships
- Customer service and assistance
- Department resets
- Conflict resolution
- Sales techniques
- Time management
- Staff management
- Coaching and mentoring
- Phone reception
- Scheduling and calendar management
- Office supply management
- Microsoft Office Suite
- Microsoft office
- Typing speed
Timeline
Reset Merchandiser
SAS Retail
09.2023 - Current
Nuclear Medical Technician
Central Carolina Hospital
12.2019 - 12.2020
Sales associate
Walmart
09.2018 - 02.2021
Sales Associate
Belk
06.2017 - 08.2018
After school Site Director
Ymca
08.2015 - 07.2016
Child youth assistant
Morales Child Youth Center
06.2013 - 08.2015
Certificate - NUCLEAR MEDICINE
Pitt Community College
Bachelor's degree - Criminal Justice, Psychology
East Carolina University
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