Déja Blue
San Diego,CA
Summary
Information systems and communications specialist with a Navy background in maintaining secure networks, satellite communications, and RF systems under high-pressure conditions. Supports TS/SCI operations, COMSEC control, ADNS administration, and cybersecurity safeguards while configuring devices, resolving technical issues, and restoring reliable connectivity for users and mission systems.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Information Systems Technician (TS Clearance)
Navy
02.2024 - Current
- Performed TSCE maintenance duties aboard DDG 1000 Zumwalt-class ships.
- Helped operate, troubleshoot, and maintain HF, VHF, UHF, SHF, EHF, and ADNS radio frequency communications systems and related components.
- Supported network installation, configuration, security, satellite communications, and advanced electronic communications troubleshooting.
- Installed, configured, and repaired computers and mobile devices across networked environments.
- Administered network functions for Automated Digital Network System (ADNS) to keep system integrity and performance stable.
- Maintained information systems, LANs, WANs, mini-computers, micro-computers, and peripheral equipment in secure operating condition.
- Applied electronic communications principles to improve reliability of transmission equipment support.
- Provided desktop support, documented technical procedures, and monitored equipment performance.
- Supported computer repair and electronic communications system troubleshooting to maintain operational readiness.
- Performed core and specialty communications operations tasks, message processing, network administration, and cybersecurity functions.
- Protected data networks, net-centric capabilities, and designated systems by implementing security controls and defensive countermeasures.
- Established, monitored, and maintained RF communications systems and supported spectrum management for joint fleet and tactical communications.
- Handled incoming and outgoing messages and built, configured, deployed, operated, and maintained information technology networks and capabilities.
- Performed network system administration, maintenance, and training.
- Managed, planned, and coordinated unit-level information systems security (ISS) and integration across platforms, fleets, and services; handled security, accounting, reporting, and control of communications security (COMSEC) materials, systems, and equipment.
- Maintained network systems to support continuous operational functionality.
- Troubleshot network issues to restore connectivity.
- Implemented routing and switching protocols to improve data flow efficiency.
Specialist
Apple
Saint Louis, MO
05.2022 - 02.2024
- Supported customer inquiries, resolved issues, and handled complaints with clear communication.
- Routed service requests to technical specialists and Genius Bar staff to improve customer experience.
- Reviewed patterns in behavior using tools and resources to support better team and individual performance.
- Created and entered enrollment applications for new consumers in company database.
Technical Intern
NPower
Saint Louis, MO
11.2019 - 06.2022
- Performed basic network administration setup and configured routers to support network stability.
- Reviewed technical manuals and ran computer diagnostics to find and correct system issues.
- Completed basic hardware, software, and equipment repairs to restore performance.
- Inspected motherboard pairs to recover computer functionality and expand web-based troubleshooting skills through user analysis.
Lead Communications Specialist
Building Futures
Saint Louis, MO
10.2020 - 11.2021
- Supported school board efforts to improve online and in-person classroom management through lesson planning, behavior monitoring, and professional conduct.
- Developed strategies and policies to enhance relationships with partnerships, vendors, schools, donors, employers, peers, and youth through clear interpersonal communication.
- Supported internal and external communication projects by coordinating strategic planning and resource allocation to ensure effective execution.
- Fostered positive perceptions of organizational accomplishments and priorities by providing leadership support for communications programs.
Marketing & Communications Intern
STL Youth Jobs
Saint Louis, MO
10.2019 - 10.2019
- Revised social media strategy to enhance engagement through targeted content creation, graphic design, and audience research.
- Developed communication strategies and policies to strengthen relationships with partners, vendors, schools, donors, employers, and youth.
- Analyzed motherboard pairs for performance restoration, improving computer functionality while gaining experience in web and user analysis.
Education
Substitute Certificate of License to Teach -
Missouri of Elementary & Secondary Education
07-2023
Bachelors of Arts - Communications w/ Honors
University of Missouri
Columbia, MO12-2018
Associates Degree - General Ed. Studies
Saint Louis Community College
Florissant Valley, MO07-2017
Skills
- Leadership skills
- Team collaboration strategies
- Situational adaptability skills
- Interpersonal communication skills
- Attention to detail
- Spanish language proficiency
- User training and support
- National security systems (NSS) Trusted Agent (TA)
- Key Management Infrastructure (KMI)
Spiral 2 Spin 3 Operator Training for
Client Platform Security Officer - Cryptotechnology
- ADNS Operations Specialist
- COMSEC management
- Systems administration
- Network administration
- Information security
- Network troubleshooting and configuration
- Incident management
- Disaster recovery planning
- SVoIP systems expertise
- Desktop support and maintenance
- Hardware repair and maintenance
- System diagnostics and monitoring
- Technical support services
- Equipment setup and installation
Certification
- Foundations of Project Management
- System Administration and IT Infrastructure Services
- Google IT Support Specialization
- Operating Systems and You: Becoming a Power User
- Google Tech Support Fundamentals
- Google The Bits & Bytes of Computer Networking
- Cisco
- Information Systems Technician Block O A-150-1200
- Journeyman Communications Course Block O A-260-0100
- ADNS Automated Digital Network System
- Key Management Infrastructure (KMI) Spiral 2 Spin 3 Operator Training for Client Platform Security Officer
- National Security System (NSS) Trusted Agent (TA)
- Intermediate Leader Development Course (ILDC)
HONORS SOCIETIES
University of Missouri, Columbia
National Honors Society Inducted: May 2018
Phi Sigma Theta Inducted: June 2017
Lambda Pi Eta Communications Inducted: March 2017
Saint Louis Community College
Phi Theta Kappa Inducted: March 2016
Timeline
Information Systems Technician (TS Clearance)
Navy
02.2024 - Current
Specialist
Apple
05.2022 - 02.2024
Lead Communications Specialist
Building Futures
10.2020 - 11.2021
Technical Intern
NPower
11.2019 - 06.2022
Marketing & Communications Intern
STL Youth Jobs
10.2019 - 10.2019
Substitute Certificate of License to Teach -
Missouri of Elementary & Secondary Education
Bachelors of Arts - Communications w/ Honors
University of Missouri
Associates Degree - General Ed. Studies
Saint Louis Community College