Deja Brown-Terry
Milwaukee
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
2021
2021
years of post-secondary education
1
1
Certification
Work History
Caregiver
Always Best Care
Milwaukee
07.2022 - 08.2025
- Provided compassionate support to clients with daily living activities and personal care.
- Assisted clients with mobility, ensuring safety during transfers and movement.
- Administered medications as prescribed, following healthcare protocols and guidelines.
- Maintained a clean and safe environment in client homes to promote well-being.
- Documented client progress and changes in health status for medical review.
- Communicated effectively with families regarding client needs and preferences.
- Coordinated transportation for clients to appointments and social activities as needed.
- Collaborated with healthcare professionals to develop personalized care plans for clients.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
Housekeeper
Pfister Hotel
Milwaukee
08.2022 - 05.2024
- Maintained cleanliness and organization in guest rooms and common areas.
- Managed laundry services including washing, folding, and delivering linens.
- Disinfected high-touch surfaces to ensure a safe environment for guests.
- Restocked cleaning supplies and reported inventory needs to management.
- Assisted with special projects like deep cleaning and seasonal preparations.
- Communicated effectively with guests to address any housekeeping requests.
- Trained new staff on proper cleaning procedures and safety protocols.
- Coordinated with maintenance staff to report repairs and upkeep issues.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
Cashier
Taco Bell
Brown Deer
02.2022 - 07.2022
- Operated cash register efficiently during busy shifts.
- Processed customer transactions with accuracy and speed.
- Assisted customers with product inquiries and recommendations.
- Collaborated with team members to maintain store organization.
- Managed cash drawers, ensuring proper change and balance.
- Handled customer complaints professionally and promptly resolved issues.
- Maintained cleanliness of the checkout area for a welcoming environment.
- Trained new cashiers on procedures and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Midnight Stocker
Walmart
Germantown
11.2020 - 03.2022
- Stocked shelves efficiently with merchandise according to store layout guidelines.
- Maintained cleanliness and orderliness in stock areas during overnight shifts.
- Assisted in inventory management by organizing and labeling products accurately.
- Collaborated with team members to ensure timely restocking of high-demand items.
- Monitored product expiration dates and removed outdated items promptly.
- Operated equipment safely, including pallet jacks and forklifts, for product transport.
- Provided support to management by reporting inventory discrepancies regularly.
- Trained new staff on stocking procedures and safety protocols effectively.
- Assisted customers with locating items in the store.
- Operated pallet jacks safely to move heavy boxes of merchandise from one location to another.
- Verified pricing accuracy of products throughout the store.
- Organized back room storage areas for efficient placement of product.
- Performed regular cleaning duties, including sweeping, mopping, dusting.
- Assisted other team members with tasks such as unloading trucks or bagging groceries.
- Inspected incoming shipments for damages or discrepancies prior to stocking shelves.
Server
Dennys Restaurant
Brown Deer
09.2019 - 06.2021
- Delivered exceptional customer service in a fast-paced dining environment.
- Took accurate orders and communicated special requests to the kitchen team.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Managed cash transactions efficiently and balanced cash drawers at shift end.
- Assisted with training new servers on menu offerings and service standards.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Handled customer complaints professionally and resolved issues promptly.
- Prepared dining areas for service, including setting tables and restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
Server
Cracker Barrell
Germantown
04.2018 - 11.2020
- Delivered exceptional customer service in a fast-paced dining environment.
- Took accurate orders and communicated special requests to the kitchen team.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Managed cash transactions efficiently and balanced cash drawers at shift end.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Provided exceptional service to high volume of daily customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Prepared dining areas for service, including setting tables and restocking supplies.
- Handled customer complaints professionally and resolved issues promptly.
Education
Bradley Technology And Trade School
Milwaukee, WISkills
- Personal care
- Medication administration
- Mobility assistance
- Care plan development
- Compassionate communication
- Time management
- Problem solving
- Attention to detail
- Conflict resolution
- Training and mentoring
- Emotional support
- Daily living assistance
- Complex Problem-solving
- Direct patient care
- Quality program protocols
- Client transportation
- Meal preparation
- At-home care instruction
- Elderly care
- Multitasking and organization
- Dependable and responsible
Languages
English
Full Professional
Certification
- ServSafe
- Food handler
Timeline
Housekeeper
Pfister Hotel
08.2022 - 05.2024
Caregiver
Always Best Care
07.2022 - 08.2025
Cashier
Taco Bell
02.2022 - 07.2022
Midnight Stocker
Walmart
11.2020 - 03.2022
Server
Dennys Restaurant
09.2019 - 06.2021
Server
Cracker Barrell
04.2018 - 11.2020
Bradley Technology And Trade School