Deja Dixon
Inkster
Summary
Dedicated professional with 11 years of experience seeking Customer Service Clerk role. Proven expertise as Customer Service Representative at Value City Furniture and Gardner White Furniture. Skilled in phone etiquette, cash handling, and Microsoft applications, ensuring exceptional customer service and efficient operations.
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Overview
11
11
years of professional experience
Work History
Receptionist/Special Events Assistant
Creative Imagery & Designs
01.2014 - Current
- Manages front desk operations while providing administrative support for special events, ensuring seamless coordination and exceptional client service
Customer service representatives
Value City Furniture
07.2024 - 02.2025
- Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring a positive shopping experience for clients at Value City Furniture
Customer Service Representative
Gardner White Furniture
12.2021 - 01.2024
- Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction in a fast-paced retail environment at Gardner White Furniture
BCBS Insurance Associate
Morley Company
01.2018 - 10.2021
- Managed and processed insurance claims for Blue Cross Blue Shield, ensuring accuracy and compliance with company policies and industry regulations, while providing exceptional customer service to policyholders and healthcare providers
Education
Graduation Pending -
Henry Ford College
Dearborn, MI03.2025
High School Diploma -
Cambridge Alternative High School
Garden City, MI05.2019
High School Diploma -
Starkweather Academy
Plymouth, MI01.2017
Skills
- Special Events Assistant
- Phone Etiquette
- Customer Service Representative
- Microsoft Experience
- Childcare Experience
- Claims
- Inventory
- Cash Handling
- Data entry
- Telephone skills
- Organization skills
- Verbal and written communication
- Customer and client relations
- Appointment scheduling
- Scheduling
- Office administration
- File management
- Clerical support
- Typing speed
Accomplishments
- Held first-point-of-contact for all internal and external communications with executive-level officers.
Timeline
Customer service representatives
Value City Furniture
07.2024 - 02.2025
Customer Service Representative
Gardner White Furniture
12.2021 - 01.2024
BCBS Insurance Associate
Morley Company
01.2018 - 10.2021
Receptionist/Special Events Assistant
Creative Imagery & Designs
01.2014 - Current
High School Diploma -
Cambridge Alternative High School
Graduation Pending -
Henry Ford College
High School Diploma -
Starkweather Academy
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