Deja Ferguson
Apple Valley,MN
Summary
Dedicated, passionate, and fast learning Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environments. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
8
8
years of professional experience
Work History
Registered Nurse
North Memorial Health Hospital
05.2025 - Current
- Conducted thorough patient assessments to identify changes in condition, initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Provided support for patients' families.
Ensured timely documentation of patient information in electronic health records systems, maintaining accuracy and compliance with regulations. - Administered medications accurately and in a timely manner, ensuring thorough documentation of patient response in accordance with protocols.
Educated family members and caregivers on patient care instructions. - Evaluated patient histories, complaints, and current symptoms.
- Managed patients recovering from medical or surgical procedures.
- Followed all personal and health data procedures to effectively comply with HIPAA laws.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Implemented pressure injury prevention protocols by repositioning patients every two hours, promoting skin integrity.
ED Technician
Scripps Memorial Hospital Encinitas
10.2023 - 05.2024
- Improved patient care by providing timely and accurate documentation of vital signs, assessments, and interventions.
- Boosted patient satisfaction by addressing concerns promptly, offering emotional support, and maintaining a comfortable environment during their stay.
- Streamlined ED operations by stocking treatment rooms with necessary supplies and maintaining cleanliness in all areas.
- Assisted physicians in performing minor procedures such as suturing wounds, splinting fractures, and applying dressings to ensure optimal healing outcomes.
- Promptly responded to critical situations, assisting in life-saving interventions like CPR administration and defibrillation techniques.
- Facilitated continuity of care by effectively communicating patient updates to incoming staff during shift change reports.
- Promoted a positive work environment through respectful communication with colleagues, fostering teamwork and collaboration across the department.
- Demonstrated strong clinical judgment in escalating urgent cases to the appropriate healthcare professional for timely intervention when needed.
- Developed interpersonal rapport with patients from diverse backgrounds while maintaining empathy and professionalism throughout their stay.
- Contributed to a positive patient experience by patiently answering questions, providing reassurance, and addressing any concerns in a timely manner.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Quickly responded to codes and cardiac monitor alarms.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Continuously monitored patients and reported changes to head nurses and physicians.
- Measured and fit crutches and canes, instructing patients on proper use of support devices.
- Assisted with lifting and moving patients.
- Handled patient transfers from one medical facility to another.
- Collaborated with medical doctors and other healthcare professionals.
- Trained new EMTs on proper protocols and procedures.
- Applied a multitude of different splints.
- Called/contacted many doctors at different hospitals to collaborate with our doctors.
ED Technician
North Memorial Health Hospital
03.2023 - 08.2023
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and blood pressure monitoring systems.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Assisted doctors with examinations of patients by taking vital signs and drawing blood.
- Monitored patients' comfort and safety during examinations and tests to alert physicians of abnormalities and changes in patient response.
- Applied orthopedic devices such as fiberglass and plaster splints.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Received direction and assignments from physicians and nurses, providing efficient support to optimize patient care.
- Quickly responded to codes and cardiac monitor alarms.
- Continuously monitored patients and reported changes to head nurses and physicians.
- Maintained clean and sanitary environment in emergency department to meet hygiene measures.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Carried out phlebotomy procedures.
- Placed external and internal urinary catheters.
- Assisted doctors in procedures such as sutures, cardioversion, conscious sedation, hip blocks, etc.
- Measured and fit crutches and canes, instructing patients on proper use of support devices.
EMT
Allina Health EMS
08.2022 - 02.2023
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
- Assisted with lifting and moving patients.
- Responded to 911 calls for medical emergencies.
- Handled patient transfers from one medical facility to another.
- Delivered emotional support to patients and families.
- Immobilized patient for placement on stretcher and ambulance transport.
- Administered emergency medication to patients, observing for any changes in conditions and medication reactions.
- Inserted, maintained, and removed peripheral IVs as well as administered non-medication IV fluids.
EMT
Mayo Clinic EMS
10.2022 - 12.2022
- Observed patient behavior to report changes to medical personnel.
- Utilized communication devices to maintain contact with dispatch.
- Immobilized patient for placement on stretcher and ambulance transport.
- Assessed medical conditions of patients in pre-hospital settings.
- Delivered emotional support to patients and families.
- Responded to 911 calls for medical emergencies.
- Utilized oxygen tanks, EKG, and IVs to perform various medical procedures.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
EMT
Cedar Fair, Valleyfair
06.2022 - 10.2022
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to provide medical care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and manual blood pressures.
- Utilized communication devices to maintain contact with supervisors and other EMTs.
- Utilized SAM splints and triangular bandages to splint and stabilize injuries.
- Gave report to paramedics on scene before transferring care.
EMT
Blue Line Medical Services
03.2022 - 09.2022
- Communicated with patients about pain, comfort, and needs.
- Delivered emotional support to patients and families.
- Assessed nature and extent of illness or injury to establish and prioritize medical procedures.
- Assessed medical conditions of patients in pre-hospital settings.
Aquatics Supervisor, Team Lead, Lifeguard
Cedar Fair, Valleyfair
08.2017 - 09.2021
- Supervised aquatic staff and administered performance evaluations to communicate expectations .
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient, manner.
- Coached team members in techniques necessary to complete job tasks.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Managed schedules, accepted time off requests, and found coverage for short shifts.
- Audited team performance.
- Led inservice activities.
- Trained lifeguards in BLS/CPR.
Education
Associate of Applied Science - Nursing
Rasmussen University
Mankato, MN03.2025
High School Diploma -
Saint Croix Lutheran Academy
West Saint Paul, MN06.2020
Skills
- Emergency Preparedness
- Basic Trauma Life Support
- Critical Decision-Making Skills
- Phlebotomy
- Medical Procedure Prioritization
- Obtaining and Tracking Vital Signs
- HIPAA compliance
- IV insertion
- CPR
- Wound care
- Mental health care
- Patient Condition Observation
Work Preference
Work Type
Full TimePart TimeImportant To Me
Company CultureCareer advancementCertification
- EMT - Certified Emergency Medical Technician
- Registered Nurse
- BLS
Quote
Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.
Albert Schweitzer
Timeline
Registered Nurse
North Memorial Health Hospital
05.2025 - Current
ED Technician
Scripps Memorial Hospital Encinitas
10.2023 - 05.2024
ED Technician
North Memorial Health Hospital
03.2023 - 08.2023
EMT
Mayo Clinic EMS
10.2022 - 12.2022
EMT
Allina Health EMS
08.2022 - 02.2023
EMT
Cedar Fair, Valleyfair
06.2022 - 10.2022
EMT
Blue Line Medical Services
03.2022 - 09.2022
Aquatics Supervisor, Team Lead, Lifeguard
Cedar Fair, Valleyfair
08.2017 - 09.2021
Associate of Applied Science - Nursing
Rasmussen University
High School Diploma -
Saint Croix Lutheran Academy
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