Deja Ferguson
Burnsville,MN
Summary
Passionate Emergency Department Technician with three years of experience offering a background in a Level 1 trauma and emergency unit. Currently pursuing a nursing degree, with a strong passion for delivering patient-centered care. Proven leader successful in working as part of larger team to deliver high-quality care and achieve optimal patient outcomes. Trustworthy and responsible,
comfortable working in fast-paced environments and adapting quickly to changes.
Overview
7
7
years of professional experience
Work History
ED Technician
Scripps Memorial Hospital Encinitas
10.2023 - 05.2024
- Improved patient care by providing timely and accurate documentation of vital signs, assessments, and interventions.
- Boosted patient satisfaction by addressing concerns promptly, offering emotional support, and maintaining a comfortable environment during their stay.
- Streamlined ED operations by stocking treatment rooms with necessary supplies and maintaining cleanliness in all areas.
- Assisted physicians in performing minor procedures such as suturing wounds, splinting fractures, and applying dressings to ensure optimal healing outcomes.
- Promptly responded to critical situations, assisting in life-saving interventions like CPR administration and defibrillation techniques.
- Facilitated continuity of care by effectively communicating patient updates to incoming staff during shift change reports.
- Promoted a positive work environment through respectful communication with colleagues, fostering teamwork and collaboration across the department.
- Demonstrated strong clinical judgment in escalating urgent cases to the appropriate healthcare professional for timely intervention when needed.
- Developed interpersonal rapport with patients from diverse backgrounds while maintaining empathy and professionalism throughout their stay.
- Contributed to a positive patient experience by patiently answering questions, providing reassurance, and addressing any concerns in a timely manner.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Quickly responded to codes and cardiac monitor alarms.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Continuously monitored patients and reported changes to head nurses and physicians.
- Measured and fit crutches and canes, instructing patients on proper use of support devices.
- Assisted with lifting and moving patients.
- Handled patient transfers from one medical facility to another.
- Collaborated with medical doctors and other healthcare professionals.
- Trained new EMTs on proper protocols and procedures.
- Applied a multitude of different splints.
- Called/contacted many doctors at different hospitals to collaborate with our doctors.
ED Technician
North Memorial Health Hospital
03.2023 - 08.2023
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and blood pressure monitoring systems.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Assisted doctors with examinations of patients by taking vital signs and drawing blood.
- Monitored patients' comfort and safety during examinations and tests to alert physicians of abnormalities and changes in patient response.
- Applied orthopedic devices such as fiberglass and plaster splints.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Received direction and assignments from physicians and nurses, providing efficient support to optimize patient care.
- Quickly responded to codes and cardiac monitor alarms.
- Continuously monitored patients and reported changes to head nurses and physicians.
- Maintained clean and sanitary environment in emergency department to meet hygiene measures.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Carried out phlebotomy procedures.
- Placed external and internal urinary catheters.
- Assisted doctors in procedures such as sutures, cardioversion, conscious sedation, hip blocks, etc.
- Measured and fit crutches and canes, instructing patients on proper use of support devices.
EMT
Allina Health EMS
08.2022 - 02.2023
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
- Assisted with lifting and moving patients.
- Responded to 911 calls for medical emergencies.
- Handled patient transfers from one medical facility to another.
- Delivered emotional support to patients and families.
- Immobilized patient for placement on stretcher and ambulance transport.
- Administered emergency medication to patients, observing for any changes in conditions and medication reactions.
- Inserted, maintained, and removed peripheral IVs as well as administered non-medication IV fluids.
EMT
Mayo Clinic EMS
10.2022 - 12.2022
- Observed patient behavior to report changes to medical personnel.
- Utilized communication devices to maintain contact with dispatch.
- Immobilized patient for placement on stretcher and ambulance transport.
- Assessed medical conditions of patients in pre-hospital settings.
- Delivered emotional support to patients and families.
- Responded to 911 calls for medical emergencies.
- Utilized oxygen tanks, EKG, and IVs to perform various medical procedures.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
EMT
Cedar Fair, Valleyfair
06.2022 - 10.2022
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to provide medical care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and manual blood pressures.
- Utilized communication devices to maintain contact with supervisors and other EMTs.
- Utilized SAM splints and triangular bandages to splint and stabilize injuries.
- Gave report to paramedics on scene before transferring care.
EMT
Blue Line Medical Services
03.2022 - 09.2022
- Communicated with patients about pain, comfort, and needs.
- Delivered emotional support to patients and families.
- Assessed nature and extent of illness or injury to establish and prioritize medical procedures.
- Assessed medical conditions of patients in pre-hospital settings.
Aquatics Supervisor, Team Lead, Lifeguard
Cedar Fair, Valleyfair
08.2017 - 09.2021
- Supervised aquatic staff and administered performance evaluations to communicate expectations .
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient, manner.
- Coached team members in techniques necessary to complete job tasks.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Managed schedules, accepted time off requests, and found coverage for short shifts.
- Audited team performance.
- Led inservice activities.
- Trained lifeguards in BLS/CPR.
Education
Associate of Applied Science - Nursing
Rasmussen University
Mankato, MN03.2025
High School Diploma -
Saint Croix Lutheran Academy
West Saint Paul, MN06.2020
Skills
- Emergency Preparedness
- Basic Trauma Life Support
- Critical Decision-Making Skills
- Phlebotomy
- Medical Procedure Prioritization
- Obtaining and Tracking Vital Signs
- HIPAA compliance
- IV insertion
- CPR
- Wound care
- Mental health care
- Patient Condition Observation
Timeline
ED Technician
Scripps Memorial Hospital Encinitas
10.2023 - 05.2024
ED Technician
North Memorial Health Hospital
03.2023 - 08.2023
EMT
Mayo Clinic EMS
10.2022 - 12.2022
EMT
Allina Health EMS
08.2022 - 02.2023
EMT
Cedar Fair, Valleyfair
06.2022 - 10.2022
EMT
Blue Line Medical Services
03.2022 - 09.2022
Aquatics Supervisor, Team Lead, Lifeguard
Cedar Fair, Valleyfair
08.2017 - 09.2021
Associate of Applied Science - Nursing
Rasmussen University
High School Diploma -
Saint Croix Lutheran Academy
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