DEJA GARCIA
Plano,TX
Summary
Highly organized and dependable candidate skilled in efficiently managing multiple priorities with a positive attitude. Proven track record of assuming additional responsibilities to help achieve team objectives. Possessing a strong work ethic and a dedication to excellence, poised to make a significant impact in any professional environment.
Overview
8
8
years of professional experience
Work History
Bartender
Dolce Rivera
Dallas, TX
05.2022 - Current
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Served high customer volumes during special events, nights and weekends.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Processed orders and sent to kitchen employees for preparation.
Mortgage Loan Processor
SoFi
Dallas , Texas
01.2021 - 03.2023
- Set up and completed loan submission packages.
- Checked daily reports each morning to identify priorities or issues for escalation to supervisor.
- Communicated with originator and applicant concerning progress of loan file.
- Completed denial and cancellation procedures on applicable files.
- Handled any conditions sent from underwriting departments.
- Coordinated closing process with attorneys, title companies and government clerks.
Bartender
Tricky Fish
Dallas , TX
08.2018 - 05.2022
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Assistant Manager
Tricky Fish
Fort Worth, TX
08.2018 - 01.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Teacher Intern
Mary Martin Elementary
Weatherford, TX
08.2017 - 06.2018
- Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips
- Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers
- Instruct and monitor students in the use and care of equipment and materials to prevent injuries and damage
- Grade homework and tests, and compute and record results, using answer sheets or electronic marking devices
- Prepare lesson outlines and plans in assigned subject areas and submit outlines to teachers for review.
Child Care Provider
Sprouts Learning Center
Willow Park, TX
11.2017 - 06.2018
- Ensure the children's daily needs are met while care such as feeding, diapering, assessing health needs, emotional support and play time
- Communicate with children's parents or guardians about daily activities, behaviors, and related issues
- Keep records on individual children, including daily observations and information about activities, meals served, and medications administered
- Make recommendations on improving and strengthening the daily activities.
Hostess
Fish Creek Bar
Willow Park, TX
09.2017 - 04.2018
- Grill
- Greet guests and seat them at tables or in waiting areas
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seats
- Speak with patrons to ensure satisfaction with food and service
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
- Inspect dining and serving areas to ensure cleanliness and proper setup.
Runner
Studio Movie Grill
Arlington, TX
01.2017 - 08.2017
- Service of food and/or beverage including the order-taking and clearing of any food and/or beverage items
- Checks station before, during and after shift for proper set-up and cleanliness
- Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
- Takes the order and inputs the order into a Point of Sale computer or Hand-held device to inform the kitchen
- Ascertain guest satisfaction throughout the meal service
- Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests
Education
Associate Of Applied Business - Business
Tarrant County College
Fort Worth, TXHigh School Diploma -
Weatherford High School
Weatherford, TXSkills
- Dependable Goal-oriented
- Multitasker Excellent Communication Skills
- Cash Handling
- Handling difficult customers
- Attending multiple customers
- Hospitality service expertise
- Responsible Alcohol Service
- Problem-solving skills
- Teambuilding
- Microsoft Excel
Timeline
Bartender
Dolce Rivera
05.2022 - Current
Mortgage Loan Processor
SoFi
01.2021 - 03.2023
Bartender
Tricky Fish
08.2018 - 05.2022
Assistant Manager
Tricky Fish
08.2018 - 01.2020
Child Care Provider
Sprouts Learning Center
11.2017 - 06.2018
Hostess
Fish Creek Bar
09.2017 - 04.2018
Teacher Intern
Mary Martin Elementary
08.2017 - 06.2018
Runner
Studio Movie Grill
01.2017 - 08.2017
High School Diploma -
Weatherford High School
Associate Of Applied Business - Business
Tarrant County College