Summary
Overview
Work History
Education
Skills
Certification
Timeline
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DEJA GOODMAN

Summerville,SC

Summary

Highly motivated logistics and warehouse professional with 4+ years of experience in inventory control, transportation coordination, and customer support. Proven leader as a Sergeant in the Army National Guard with strong skills in material handling, documentation, and vendor communication. Adaptable, proactive, and committed to safety and efficiency in all operations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Logistician / Sergeant

Army National Guard
Sumter, SC
09.2020 - Current
  • Promoted to SGT in Oct 2023 for leadership performance
  • Trained in GCSS-Army for logistics tracking and inventory
  • Oversaw supply chain operations, including loading/unloading and routing
  • Maintained accurate shipping and equipment data
  • Negotiated pricing and delivery schedules with vendors
  • Produced weekly status reports and coordinated material flow
  • Utilized software systems to manage orders, invoices and other documents.
  • Maintained accurate records of shipments, deliveries, storage locations and related activities.
  • Developed plans for emergency situations such as natural disasters or unexpected delays in shipments.
  • Ensured compliance with all applicable health, safety regulations and industry standards.

Material Coordinator

VALI Corp
Charleston, SC
07.2023 - 12.2024
  • Managed inventory, labeled and issued parts for vehicles
  • Coordinated with transportation teams to locate and move vehicles
  • Assisted in loading/unloading vehicles on boats at TC Doc
  • Ordered and tracked parts for in-progress vehicle repairs
  • Operated forklifts and pallet jacks to move equipment safely
  • Received and inspected incoming materials, ensuring accuracy of order.
  • Provided timely updates to management regarding inventory levels, trends.
  • Organized the warehouse layout to maximize space utilization.
  • Verified quantity and quality of received items against supplier invoices.

Call Center Agent

TELUS International
Charleston, SC
04.2022 - 08.2022
  • Resolved customer concerns with empathy and professionalism
  • Maintained high customer satisfaction through proactive support
  • Updated records and educated customers on company services
  • Handled escalations and contributed to high service ratings
  • Developed strong relationships with customers through effective communication skills.
  • Greeted customers in a professional and courteous manner.
  • Assisted customers with inquiries, issues and complaints via telephone, email and chat.
  • Ensured compliance with all applicable laws, regulations, policies and procedures related to customer service activities.

Cashier / Warehouse Assoc/Online Grocery Manager

Walmart
Goose Creek, SC
08.2019 - 04.2022
  • Managed shipments and verified order accuracy
  • Communicated with customers to ensure timely service
  • Assisted with inventory checks and warehouse operations
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Resolved customer complaints professionally in accordance with company policy.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.

Education

High School Diploma -

Stratford High School
Goose Creek, SC

Skills

  • Inventory Management & Control
  • Material Handling & Safety Awareness
  • Forklift & Equipment Operation
  • Military Logistics (GCSS-Army)
  • Shipping & Receiving
  • Vendor & Customer Relations
  • Order Processing & Documentation
  • Team Leadership & Training
  • Supply chain operations
  • Data analysis
  • Attention to detail
  • Customer service
  • Team leadership
  • Software utilization

Certification

  • Forklift Certified
  • OSHA Certification
  • CPR Certification
  • Unit Supply Specialist Course (U.S. Army)

Timeline

Material Coordinator

VALI Corp
07.2023 - 12.2024

Call Center Agent

TELUS International
04.2022 - 08.2022

Logistician / Sergeant

Army National Guard
09.2020 - Current

Cashier / Warehouse Assoc/Online Grocery Manager

Walmart
08.2019 - 04.2022

High School Diploma -

Stratford High School
DEJA GOODMAN