DEJA GOODMAN
Summerville,SC
Summary
Highly motivated logistics and warehouse professional with 4+ years of experience in inventory control, transportation coordination, and customer support. Proven leader as a Sergeant in the Army National Guard with strong skills in material handling, documentation, and vendor communication. Adaptable, proactive, and committed to safety and efficiency in all operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Logistician / Sergeant
Army National Guard
Sumter, SC
09.2020 - Current
- Promoted to SGT in Oct 2023 for leadership performance
- Trained in GCSS-Army for logistics tracking and inventory
- Oversaw supply chain operations, including loading/unloading and routing
- Maintained accurate shipping and equipment data
- Negotiated pricing and delivery schedules with vendors
- Produced weekly status reports and coordinated material flow
- Utilized software systems to manage orders, invoices and other documents.
- Maintained accurate records of shipments, deliveries, storage locations and related activities.
- Developed plans for emergency situations such as natural disasters or unexpected delays in shipments.
- Ensured compliance with all applicable health, safety regulations and industry standards.
Material Coordinator
VALI Corp
Charleston, SC
07.2023 - 12.2024
- Managed inventory, labeled and issued parts for vehicles
- Coordinated with transportation teams to locate and move vehicles
- Assisted in loading/unloading vehicles on boats at TC Doc
- Ordered and tracked parts for in-progress vehicle repairs
- Operated forklifts and pallet jacks to move equipment safely
- Received and inspected incoming materials, ensuring accuracy of order.
- Provided timely updates to management regarding inventory levels, trends.
- Organized the warehouse layout to maximize space utilization.
- Verified quantity and quality of received items against supplier invoices.
Call Center Agent
TELUS International
Charleston, SC
04.2022 - 08.2022
- Resolved customer concerns with empathy and professionalism
- Maintained high customer satisfaction through proactive support
- Updated records and educated customers on company services
- Handled escalations and contributed to high service ratings
- Developed strong relationships with customers through effective communication skills.
- Greeted customers in a professional and courteous manner.
- Assisted customers with inquiries, issues and complaints via telephone, email and chat.
- Ensured compliance with all applicable laws, regulations, policies and procedures related to customer service activities.
Cashier / Warehouse Assoc/Online Grocery Manager
Walmart
Goose Creek, SC
08.2019 - 04.2022
- Managed shipments and verified order accuracy
- Communicated with customers to ensure timely service
- Assisted with inventory checks and warehouse operations
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Resolved customer complaints professionally in accordance with company policy.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Education
High School Diploma -
Stratford High School
Goose Creek, SCSkills
- Inventory Management & Control
- Material Handling & Safety Awareness
- Forklift & Equipment Operation
- Military Logistics (GCSS-Army)
- Shipping & Receiving
- Vendor & Customer Relations
- Order Processing & Documentation
- Team Leadership & Training
- Supply chain operations
- Data analysis
- Attention to detail
- Customer service
- Team leadership
- Software utilization
Certification
- Forklift Certified
- OSHA Certification
- CPR Certification
- Unit Supply Specialist Course (U.S. Army)
Timeline
Material Coordinator
VALI Corp
07.2023 - 12.2024
Call Center Agent
TELUS International
04.2022 - 08.2022
Logistician / Sergeant
Army National Guard
09.2020 - Current
Cashier / Warehouse Assoc/Online Grocery Manager
Walmart
08.2019 - 04.2022
High School Diploma -
Stratford High School