De'Ja Henderson
Hephzibah,GA
Summary
Certified Nursing Assistant offering 3-4 years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs. Compassionate CNA accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Harborview Medical Center
Augusta, GA
09.2023 - Current
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Transported patients to treatment units, using wheelchair or strher.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Observed patients for any changes in their physical or mental condition.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Took temperature readings orally or rectally as instructed by the RN or MD.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Responded quickly to emergency situations involving sudden illness or injury.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Used mobility devices to transport patients.
- Helped residents walk with or without self-help devices.
- Distributed drinking water and nourishment to residents.
Patient Care Technician
Visiting Angles
Augusta, GA
08.2023 - 09.2023
- Provided direct patient care and assistance to healthcare team members.
- Ensured that all medical equipment was properly maintained and sterilized.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Assisted with patient transfers from bed to wheelchair or strher as needed.
Cook Manager
Chic-Fil-A
Augusta, GA
02.2023 - 07.2023
- Directed and supervised kitchen staff in the preparation, cooking, and presentation of food.
- Ensured compliance with health, safety, and sanitation standards in the kitchen area.
- Maintained accurate inventory of all food items; ordered supplies as needed.
- Monitored quality of dishes at every stage of preparation and presentation.
- Trained new employees on proper cooking techniques, equipment use, recipe adherence.
Customer Service Representative
Alorica
Augusta, GA
11.2021 - 01.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Customer Service Representative
Teleperformance
Augusta, GA
12.2018 - 01.2019
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
High School Diploma -
Hephzibah High School
Hephzibah, GA06-2018
Skills
- Patient Transport
- Transporting Patients
- Hospice Philosophy Understanding
- Bedsore Prevention
- Taking Vital Signs
- Toileting Assistance
- Client Transportation
- Personal Hygiene Assistance
- Hygiene Assistance
- Bedside Assistance
- Patient Care Monitoring
- Inpatient Care
Certification
- Certified Nursing Assistant Certification
- BLS Certification
Timeline
Certified Nursing Assistant
Harborview Medical Center
09.2023 - Current
Patient Care Technician
Visiting Angles
08.2023 - 09.2023
Cook Manager
Chic-Fil-A
02.2023 - 07.2023
Customer Service Representative
Alorica
11.2021 - 01.2022
Customer Service Representative
Teleperformance
12.2018 - 01.2019
High School Diploma -
Hephzibah High School