Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Timeline
Hi, I’m

Deja Hicks

Berlin,NJ
Deja Hicks

Summary

Experienced with academic research, social media management, sufficient customer service, and effective communication. Utilizes analytical skills to evaluate complex information and deliver well-informed conclusions. Knowledge of time management and adaptability ensures consistent high performance in diverse academic settings.

Overview

6
years of professional experience

Work History

Rutgers University Camden

IMPACT Booth Worker
08.2023 - Current

Job overview

  • Working in the IMPACT Booth
  • Printing out Rutgers ID cards
  • Directing students, employees, and visitors to where they need to go
  • Selling tickets to Rutgers events and concerts (both in-person and on the phone)
  • Answering phone calls to help customers
  • Transferring customers over the phone to other departments at Rutgers (Admissions, Academic Advising, etc.)
  • Informing customers about upcoming events and updates about what's going on
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Trained new team members by relaying information on company procedures and safety requirements.

Rutgers University Camden

Social Media Coordinator
09.2024 - 12.2024

Job overview

  • Created social media content with consistent content and tone.
  • Enhanced online engagement with the creation of compelling content for various platforms.
  • Created shareable content that resonated with followers, driving increased engagement rates and audience growth.
  • Strengthened brand identity with consistent messaging, tone, and visual elements across all posts.
  • Using Canva to create posts for weekly sporting events for Rutgers Camden (Ex: Basketball, soccer).
  • Proposing different ideas in weekly Zoom meetings.
  • Operated Instagram for the Rutgers Camden Student Involvement Center (@ruinvolved).

Allicance for Citizen Engagement (ACE)

Digital Marketing Intern (Remote)
09.2024 - Current

Job overview

  • Created engaging content for Twitter, as well as company website.
  • Using Canva to create cover images for newsletters, blogs, articles, and social media content.
  • Proposed social media campaign ideas.
  • Tracked social media trends and adapted to attract target follower demographic.
  • Assisted in creating visually compelling graphics for social media platforms, increasing engagement among followers.
  • Working on internship assignments remotely during school semester.

Burlington

Cashier
10.2022 - 06.2023

Job overview

  • Worked as a cashier
  • Cleaned and organized the sales floor
  • Greeted and helped customers
  • Helped in the fitting room

ShopRite

Cashier
08.2020 - 12.2021

Job overview

  • Worked as a cashier
  • Attended to customers regularly
  • Cleaned the station regularly
  • Helped in the bakery
  • Helped in the floral department during the Valentine's Day/Mother's Day rushes
  • Sold store-baked bread (Ex: baguettes, long Italian bread, etc.) while pushing a bread cart
  • Worked at the self-checkout station

McDonald's

Cashier
11.2018 - 12.2018

Job overview

  • Worked as a cashier at the counter and drive-thru
  • Attended to customers
  • Cleaned the dining area (sweeping and mopping floors, wiping down tables, chairs, and countertops)

Education

Rutgers University Camden
Camden, NJ

Bachelor of Arts from Liberal Studies
05-2024

University Overview

  • Dean's List [Fall 2022]
  • Dean's List [Spring 2023]
  • Dean's List [Fall 2023]
  • Dean's List [Spring 2024]
  • [3.9] GPA
  • Extracurricular Activities: Rutgers Campus Center Social Media Committee (Sunday Sports Specialist)

Camden County College

Associate's Degree
05.2022

Eastern Regional High School

High School Diploma
06.2019

Skills

  • Content marketing
  • Content development
  • Social media marketing
  • Content curation
  • Brand promotion
  • Social media management
  • Social content planning
  • Attentive customer service
  • Customer service and satisfaction
  • Reliability and punctuality
  • Order processing
  • Cash handling
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionPaid time offHealthcare benefitsPersonal development programsTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week

Timeline

Social Media Coordinator

Rutgers University Camden
09.2024 - 12.2024

Digital Marketing Intern (Remote)

Allicance for Citizen Engagement (ACE)
09.2024 - Current

IMPACT Booth Worker

Rutgers University Camden
08.2023 - Current

Cashier

Burlington
10.2022 - 06.2023

Cashier

ShopRite
08.2020 - 12.2021

Cashier

McDonald's
11.2018 - 12.2018

Camden County College

Associate's Degree

Eastern Regional High School

High School Diploma

Rutgers University Camden

Bachelor of Arts from Liberal Studies

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Deja Hicks