Deja Hill
Joppa,MD
Summary
Detail-oriented equipped with administrative, organizational, and customer service skills.lls. Enhances operations with accurate recordkeeping and timely resolutions for diverse problems. Great at managing time in fast-paced environments. While balancing a continued education in medical billing/coding program.
Overview
6
6
years of professional experience
Work History
Inbound Warehouse Associate
Target
Joppa, MD
11.2024 - Current
- Utilized hand-held scanners to accurately record product information.
- Adhered to safety regulations while operating machinery and moving products around the facility.
- Assembled customer orders from stock and placed orders on pallets or shelves as needed.
- Maintained cleanliness in the warehouse at all times.
- Assisted in preparing orders for shipment by packing items into boxes or crates.
- Followed detailed instructions when receiving, processing, sorting, labeling, storing, picking, staging and loading merchandise.
- Unloaded trucks and containers manually or using material handling equipment.
- Stocked shelves with merchandise in accordance with company policies.
Front Desk and Bill Collector
Youfit
Baltimore, MD
10.2022 - 12.2023
- Processed incoming payments from customers according to company policies and procedures.
- Researched account information and updated customer files with relevant data.
- Contacted past due accounts to discuss payment arrangements and negotiate settlements.
- Reviewed delinquent accounts for possible write-offs or legal action.
- Responded to customer inquiries via phone, email, and in person.
- Assisted with scheduling appointments for clients and visitors.
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Handled cash transactions accurately, balancing the register at the end of each shift.
Front Desk Receptionist
Sherwin-Williams
Baltimore, MD
07.2019 - 05.2022
- Responded to customer inquiries via phone, email, and in person.
- Greeted customers warmly and made them feel welcome.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Signed for packages, recorded deliveries and distributed to personnel.
Education
High School Diploma -
NewTown Highschool
Owings Mills, MD05-2015
Some College (No Degree) - Medical Billing And Coding
US Career Institute
Fort Collins, COSkills
- Hand-held scanning
- Safety compliance
- Order assembly
- Inventory management
- Material handling
- Customer service
- Medical coding
- CPT coding
- ICD-10 coding
- Healthcare documentation
- Data entry
- Account management
- Payment processing
- Problem solving
- Analytical thinking
- Knowledgeable in [software]
- Insurance claims analysis
- Claims processing
- Medical classification systems
- Medical billing
Timeline
Inbound Warehouse Associate
Target
11.2024 - Current
Front Desk and Bill Collector
Youfit
10.2022 - 12.2023
Front Desk Receptionist
Sherwin-Williams
07.2019 - 05.2022
High School Diploma -
NewTown Highschool
Some College (No Degree) - Medical Billing And Coding
US Career Institute
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