Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Deja Morrow

Brookfield,United States

Summary

Dedicated and adaptable healthcare and hospitality professional with hands-on experience as both a Dialysis Technician and service in restaurants. Proven ability to deliver compassionate patient care while operating and maintaining dialysis equipment in compliance with clinical protocols. Equally skilled in front-of-house operations, providing exceptional customer service, managing reservations, and ensuring a welcoming environment in fast-paced dining settings. Strong communicator with excellent organizational skills, a calm demeanor under pressure, and a commitment to teamwork, safety, and quality service. Versatile and customer-focused, with a passion for supporting both patient wellness and guest satisfaction.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Patient Care Technician

Davita Kidney Care
07.2024 - 07.2025
  • Same job title as Fresenius!

Patient Care Technician

Fresenius Kidney Care
07.2021 - 07.2023
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Improved patient satisfaction with attentive communication and responsiveness to needs.
  • Enhanced patient comfort by providing compassionate bedside care and support.
  • Collected and documented patient information to aid in accurate medical record keeping.

Hostess

Jack's American Pub
08.2020 - 03.2021
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Cashier

Panera Bread
01.2016 - 08.2019
  • As a Panera Bread Associate Trainer, you are responsible for training and guiding new team members to ensure they understand company standards, food safety procedures, and customer service expectations. You lead by example by providing friendly and efficient service, preparing food and beverages according to recipes, and maintaining a clean and welcoming environment. You help new associates learn their roles through hands-on instruction, coaching, and ongoing support. In addition to training, you assist with daily operations such as taking orders, handling cash, restocking supplies, and ensuring guests have a positive dining experience.

Education

Wauwatosa West Highschool
06.2019

High School Diploma -

Milwaukee Area Technical College
Milwaukee, WI
05-2026

Skills

  • Vital signs monitoring
  • Emotional support
  • Patient care
  • Active listening
  • Certified in CPR/AED
  • Customer service
  • Strong multitasking
  • Active learning

Certification

  • Certified Clinical Hemodialysis Technician (CCHT) – NNCC
  • Basic Life Support (BLS) – American Heart Association
  • OSHA & HIPAA Compliance Trained

Timeline

Patient Care Technician

Davita Kidney Care
07.2024 - 07.2025

Patient Care Technician

Fresenius Kidney Care
07.2021 - 07.2023

Hostess

Jack's American Pub
08.2020 - 03.2021

Cashier

Panera Bread
01.2016 - 08.2019

Wauwatosa West Highschool

High School Diploma -

Milwaukee Area Technical College

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Deja Morrow