Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Deja-Nae Lenoir

Pearland,TX
Deja-Nae Lenoir

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.


Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

3
years of professional experience

Work History

Brunch Junction

Brunch Server
01.2024 - Current

Job overview

  • Enhanced customer satisfaction by providing prompt and efficient service during brunch hours.
  • Boosted repeat business by cultivating friendly relationships with regular guests and remembering their preferences.
  • Maximized table turnover by quickly clearing and resetting tables for incoming patrons, maintaining a clean dining area.
  • Collaborated with kitchen staff to ensure accurate and timely delivery of food orders, resulting in satisfied customers.
  • Increased upselling success by knowledgeably describing daily specials and promoting additional menu items.
  • Balanced multiple tasks simultaneously, ensuring all guests received attentive care while managing a high volume of tables during peak times.

Spencers

Sales Associate
06.2023 - 01.2024

Job overview

  • Prioritized helping customers over completing other routine tasks in store.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Zumiez

Sales Associate
09.2021 - 10.2023

Job overview

  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

Ischool High School
Lewisville, TX

No Degree
06.2024

University Overview

Skills

  • Food Plating
  • Guest Relations
  • Efficient multitasking
  • Menu Memorization
  • Order Accuracy
  • Cash handling expertise
  • Adaptable mindset
  • Food runner support
  • Safe Food Handling
  • Guest Engagement
  • Cash Handling
  • Strong Work Ethic
  • Food handling
  • Food and Beverage Service
  • Adaptability
  • Reliability
  • Relationship Building
  • Self Motivation
  • Team building

Timeline

Brunch Server
Brunch Junction
01.2024 - Current
Sales Associate
Spencers
06.2023 - 01.2024
Sales Associate
Zumiez
09.2021 - 10.2023
Ischool High School
No Degree
Deja-Nae Lenoir