Deja Ordonez
Redwood City,CA
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Ocean Honda Of Burlingame
11.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Created and updated records and files to maintain document compliance.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Assistant Manager
Portobello Grill Company
07.2018 - 04.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Hired, trained and mentored staff to meet and exceed high quality standards.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Education
High School Diploma -
Woodside High School
199 Churchill Ave, Woodside, CA, 9406206.2020
Skills
- Invoice Processing
- Bookkeeping
- Spreadsheet Management
- Report Writing
- Filing
- Expense Reporting
- Mail Handling
- Reception Oversight
- Confidential Document Control
- Computer Skills
- Business Administration
- Administrative Support
- Writing Reports
Timeline
Administrative Assistant
Ocean Honda Of Burlingame
11.2021 - Current
Assistant Manager
Portobello Grill Company
07.2018 - 04.2022
High School Diploma -
Woodside High School
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