Deja Patterson
Phenix City,AL
Summary
Very dedicated and experienced worker.
Hardworking and detail-oriented cashier with expertise in drawer management, POS systems, refund handling and inventory control. Multitasking and reliable professional in customer service, promoting sales, keeping the store organized and processing transactions. Creative and attentive problem-solver committed to enhancing customers’ experience.
Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Enthusiastic and hardworking Stylist Assistant motivated to serve customers and learn new techniques. Knowledgeable about current trends and skilled in steering clients toward flattering cuts. Keeps work areas clean and neat for maximum appeal.
Overview
8
8
years of professional experience
Work History
Packing and Production
Memory Company
Phenix City, AL
01.2023 - 04.2024
- Handled fragile items with care, ensuring proper packaging techniques were employed for damage prevention during transit.
- Supported a positive work environment through consistent communication and teamwork, fostering strong relationships among colleagues.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Exceeded daily production targets consistently through dedication to efficient task completion while minimizing errors or delays in the process.
- Consistently lifted materials weighing as much as 25 pounds.
Customer Service Representative
Afni
Opelika, AL
03.2020 - 12.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Cashier
Burger King
Columbus Ga
05.2018 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Hairstylist's Assistant
The Ladyz Lounge Doll House
Columbus Ga
02.2016 - 04.2018
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Answered telephone calls to provide information and schedule new appointments.
- Recommended products for clients based on individual needs.
- Checked in with clients to confirm comfort throughout appointments and services.
- Increased client satisfaction by providing excellent customer service.
Education
Certified Medical Clinical Assistant
Miller Motte College
Columbus, Ga06.2024
GED -
Columbus Technical College
Columbus, GA06.2022
Skills
- Product Assembly
- Material Handling
- Scheduling
- Clerical and Technical Support
- Verbal and written communication
- Greeting and Seating Clients
- Typing Speed
- Multitasking
- Data Entry
- Cash Handling
- Customer Service
- Product packing
Timeline
Packing and Production
Memory Company
01.2023 - 04.2024
Customer Service Representative
Afni
03.2020 - 12.2022
Cashier
Burger King
05.2018 - 03.2020
Hairstylist's Assistant
The Ladyz Lounge Doll House
02.2016 - 04.2018
Certified Medical Clinical Assistant
Miller Motte College
GED -
Columbus Technical College