Deja Ruckett
Houston,TX
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician Trainee
Med Zoomer
06.2023 - Current
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Collected co-payments or full payments from customers.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Enhanced pharmacy efficiency by maintaining a clean and organized work environment, streamlining daily tasks.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Resolved third-party billing, computer system and customer service issues
- Successfully completed Pharmacy Technician Trainee program, gaining comprehensive understanding of industry practices while demonstrating readiness for advancement within the field.
Data Entry Clerk
Dynata
03.2022 - 12.2023
- Used computer software to store and retrieve data.
- Collated and organized data entry documents into filing systems for easy access.
- Corrected data entry errors to prevent duplication or data degradation.
- Contributed to process improvement initiatives by suggesting ways to optimize data entry tasks for optimal productivity.
- Followed established procedures to enter and process data correctly.
Certified Medication Aide/Healthcare Recruiter
Fleet Nurse
03.2022 - 11.2022
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Developed and maintained a robust candidate database for future job openings, reducing lead time in filling positions
- Advocated for staff members, helping to identify and resolve conflicts.
Central Supply Technician
Bayou Pines
08.2018 - 06.2019
- Supervised healthy inventory systems, monitoring product stock, maintaining receipt files and inputting data into computer spreadsheets for long-term tracking.
- Supported infection control measures by adhering to strict guidelines for handling, storing, and distributing sterile items.
- Fostered a culture of continuous improvement by regularly reviewing processes and implementing necessary changes for increased efficiency and effectiveness.
- Verified clerical computations against physical count of stock to adjust errors in computations.
- Conducted cyclic inventories and requisitioned stock to meet demanded inventory levels.
Certified Medication Aide
The Pointe Rehabilitation Center
02.2018 - 01.2019
- Reviewed patient progress to document effects of any prescribed medication.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Reduced medication errors by maintaining accurate documentation of administered medications.
Education
No Degree - Pharmacy
Texas State Board of Pharmacy
11.2023
Certification - Certified Medication Aide
Fast-Trac Center
02.2015
High School Diploma -
LA Marque High School
06.2011
Skills
- Attention to Detail
- Drug utilization review
- Inventory Tracking
- Wholesale Ordering
- Recruitment and hiring
- Networking Events
- Training development
- Document Management and Storage
- QuickBooks expert
- Data Management
- Data Entry
Timeline
Pharmacy Technician Trainee
Med Zoomer
06.2023 - Current
Data Entry Clerk
Dynata
03.2022 - 12.2023
Certified Medication Aide/Healthcare Recruiter
Fleet Nurse
03.2022 - 11.2022
Central Supply Technician
Bayou Pines
08.2018 - 06.2019
Certified Medication Aide
The Pointe Rehabilitation Center
02.2018 - 01.2019
No Degree - Pharmacy
Texas State Board of Pharmacy
Certification - Certified Medication Aide
Fast-Trac Center
High School Diploma -
LA Marque High School
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