Deja Smith
Tupelo,MS
Summary
Detail-focused Assistant brings hands-on approach and amazing energy to meet task-based needs. Reliable, quick-paced and team-oriented nature streamlines background operations. Focused comprehension to accomplish projects and multi-task to meet concurrent deadlines and expectations.
Overview
8
8
years of professional experience
Work History
Assistant
Fmp global delivery
Tupelo , MS
02.2021 - 05.2023
- Entered data into databases accurately and efficiently.
- Archived confidential material using established procedures.
- Assisted in the development of new policies and procedures to improve operational efficiency.
- Reviewed and approved vendor invoices.
- Maintained front desk to provide positive first impression.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Organized and maintained filing systems for documents and records.
- Developed positive relationships with internal customers through effective communication techniques.
- Used filing systems to improve document management and organization.
- Handled incoming calls and directed callers to appropriate department or employee.
Waitress
Waffle House
Tupelo , MS
09.2017 - 09.2020
- Performed basic math calculations when computing bills for customers' meals.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Took orders for food and drinks and delivered them to guests.
- Answered questions about menu items, ingredients, and pricing.
- Checked back with customers throughout meal service to ensure satisfaction.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Organized take-out orders efficiently according to customer requests.
Crew Member
Kangaroo Gas Station
Corinth , MS
05.2015 - 05.2017
- Assisted management team with inventory counts of food products and beverage supplies.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Adhered to health department regulations regarding food handling procedures.
- Upheld high standards of productivity and quality in operations.
- Stocked shelves and cases with new or transferred items.
- Organized and restocked supplies to support operations and team productivity.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Education
High School Diploma -
Okolona High School
Okolona, MS05-2015
High School - Cambridge
Corinth High School
Corinth, MS10-2014
Skills
- Data Entry
- Data Confidentiality
- Document Control
- Fast Learner
- Basic Mathematics
- Schedule and calendar management
- Time Management
- Computer Skills
- File Management
- Verbal and written communication
- Supply Restocking
- Bookkeeping
- Teamwork and Collaboration
- Adaptability
- Multitasking
Timeline
Assistant
Fmp global delivery
02.2021 - 05.2023
Waitress
Waffle House
09.2017 - 09.2020
Crew Member
Kangaroo Gas Station
05.2015 - 05.2017
High School Diploma -
Okolona High School
High School - Cambridge
Corinth High School