DeJa Sparks
Birmingham,AL
Summary
Driven by a results-focused approach, I leveraged customer service abilities and leadership qualities at Aerie Offline to enhance customer satisfaction and foster customer loyalty. My expertise in sales and customer relationship management led to notable improvements in operational and team success, demonstrating a strong commitment to achieving and exceeding objectives. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
2
2
years of professional experience
Work History
Sales Associate
Aerie By American Eagle
05.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Arbys
06.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Target
02.2023 - 08.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Bachelor of Science - News Media
The University of Alabama
Tuscaloosa, AL05.2027
Skills
- Leadership Qualities
- Teamwork and Collaboration
- Time Management
- Interpersonal Communication
- Problem-solving skills
Additional Information
- Black Scholars Academic Distinction Award Recipient
- Deans List Fall 2023
- Als Pals
- Shine Club member
- Phi Eta Sigma National Honor Society
Timeline
Sales Associate
Aerie By American Eagle
05.2024 - Current
Sales Associate
Target
02.2023 - 08.2023
Cashier
Arbys
06.2022 - Current
Bachelor of Science - News Media
The University of Alabama
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