Summary
Overview
Work History
Education
Skills
Timeline
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Deja Suarez

Summary

Dynamic professional with a proven track record in customer service and teamwork, demonstrated at companies like Walmart and Ulta Beauty, Inc. Excelled in enhancing customer satisfaction and inventory accuracy, showcasing adaptability and Microsoft Excel proficiency. Achieved significant improvements in operational efficiency and client relationships through innovative marketing strategies and a positive attitude.


Overview

5
5
years of professional experience

Work History

Stocker

Walmart
08.2021 - 01.2025
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Assisted customers with special requests, enhancing their shopping experience at the store.
  • Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.

Stocker

Ross Dress for Less
06.2023 - 03.2024
  • Sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
  • Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
  • Aided in training new team members on best practices for stocking procedures and inventory management systems.
  • Interacted with guests in friendly and knowledgeable way.
  • Greeted store customers and discussed needs.

Cosmetic Beauty Advisor

Ulta Beauty Inc.
01.2023 - 06.2023
  • Stayed up-to-date on industry trends and product knowledge by attending regular training sessions and workshops.
  • Developed strong relationships with clients through attentive listening, empathy, and genuine care for their beauty concerns.
  • Implemented targeted marketing strategies to engage potential customers both online and in person.
  • Provided exceptional customer experience by addressing concerns promptly, resolving issues professionally, and offering suitable alternatives when needed.
  • Processed payments, entering sales in register for prompt customer service.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided a safe and hygienic environment for clients by consistently sanitizing tools, surfaces, and products according to industry standards.

Cashier

Burger King
11.2020 - 07.2021
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Increased customer loyalty and retention.

Drive-Thru Cashier

Zaxbys
08.2019 - 08.2020
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Followed food safety and sanitation guidelines at all times.
  • Assisted customers with menu items and accurate order fulfillment.
  • Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.

Education

Bachelors in Business Administration - Digital Marketing

Southern New Hampshire University
Manchester
11-2025

High School Diploma -

Siloam Springs High School
Siloam Springs
05-2022

Skills

  • Willing to learn
  • Positive attitude
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Adaptability and flexibility
  • Friendly and personable
  • Punctual and reliable
  • Marketing abilities
  • Critical thinking
  • Microsoft Excel

Timeline

Stocker

Ross Dress for Less
06.2023 - 03.2024

Cosmetic Beauty Advisor

Ulta Beauty Inc.
01.2023 - 06.2023

Stocker

Walmart
08.2021 - 01.2025

Cashier

Burger King
11.2020 - 07.2021

Drive-Thru Cashier

Zaxbys
08.2019 - 08.2020

Bachelors in Business Administration - Digital Marketing

Southern New Hampshire University

High School Diploma -

Siloam Springs High School

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Deja Suarez