Deja Webber
Dallas,TX
Summary
Professional social worker with experience in healthcare settings, specializing in patient advocacy and resource coordination. Skilled in crisis intervention, case management, and emotional support. Strong focus on team collaboration and achieving outcomes under changing circumstances. Valued for empathy, compassion, adaptability, reliability and communication skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Social Worker
Baylor Heart Hospital of Dallas
03.2024 - Current
- Coordinated comprehensive discharge planning for cardiac and cardiovascular surgery patients, ensuring safe transitions of care and reduced readmission risk.
- Collaborate with cardiologists, CV surgeons, nursing staff, PT/OT, and social services to develop patient-centered care plans.
- Facilitated insurance authorization for procedures, post-acute services, DME, LTACH, SNF, and home health to ensure patient discharges to appropriate level of care.
- Managed high-risk populations including heart failure, post-CABG, valve replacement, TAVR, and LVAD patients.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
- Facilitated family meetings to discuss patient care plans and their preferences for utilizing services.
- Completed psychosocial evaluations and needs assessments.
- Assisted patients experiencing SDOH/psychosocial stressors in accessing housing, caregiver limitations, financial assistance and other community resources.
- Provided patient and family education on available resources and self-care strategies.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Provided crisis intervention, grief counseling, and emotional support to patients and families during critical cardiac events.
- Educated families regarding advanced directives, goals of care discussions, and end-of-life planning when appropriate.
- Maintained detailed records of patient progress, documentation of services, and case notes.
- Weekly Hours: 40+
Inpatient Social Worker (MSW)
Robert J. Dole VA Medical Center
01.2023 - 11.2023
- Documented case notes daily and coordinated follow-up for seamless case management.
- Collaborated with medical teams, patients, and families to implement effective treatment plans.
- Explained medical care options to help families make informed healthcare decisions.
- Completed psychosocial evaluations and needs assessments.
- Assisted clients in developing new coping mechanisms and techniques to drive behavior modification.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Collaborated with interdisciplinary team and patient to conduct assessments for home health services.
- Provided ongoing counseling to help patients deal with conditions and processes.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
- Assisted patients in accessing housing, financial assistance and other community resources.
- Participated in clinical supervision to maintain professional development.
- Weekly Hours: 40+
Behavioral Health Social Worker (MSW)
Ascension Via Christi St. Joseph Hospital
09.2021 - 01.2023
- Delivered social work services to the severe persistent mental illness (SPMI), geriatric, and adolescent populations in an acute setting.
- Coordinated referrals for medication management, therapy, and addiction services based on individual client needs and preferences.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Conducted biopsychosocial assessments to obtain an understanding of the clients’ environment to determine the appropriate services available in the community.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
- Worked with medical teams, patients, and families to implement effective treatment plans.
- Secured housing, medical care and employment for clients by collaborating with various community agencies.
- Made referrals for long-term residential care for lower functioning individuals suffering from self-care deficits, neurocognitive, and schizophrenia disorder.
- Weekly Hours: 40+
Addictions Social Work Practicum Student – The Restoration/Knox Center, Inc.
08.2020 - 05.2021
- Facilitated group and individual therapy in outpatient setting.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Developed professional relationships with referring agencies to improve communication related to intakes and to increase business for facility.
- Encouraged patients to discuss experiences in group and individual settings.
- Developed individual treatment goals based on history and diagnosis.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Identified issues, analyzed information, and provided solutions to problems.
- Developed patient care plans and documented progress toward goals.
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Documented and provided treatment updates to local probation and parole officers for SB123 and DUI clients weekly.
- Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
- Weekly Hours: 24+
Athletic Training Intern Student – Seward County Community College
07.2017 - 11.2018
- Prepared equipment for strength training and rehabilitative care.
- Worked under supervision of certified trainer to complete assessments, plan treatments and manage care.
- Provided emergency care, first aid and initial evaluations for any injury occurring on field, during practice or while exercising.
- Supported students in meeting training and conditioning goals.
- Communicated with head trainers and doctors about patient needs.
- Prescribed treatments such as rest, ice, ultrasound, compression, and elevation.
- Planned rehabilitation and exercise strategies to aid healing, build strength, and prevent further injury.
- Familiarized and applied medical terminology to specific injuries that were needed to be assessed.
- Planned medical coverage for away meets and tournaments.
- Instructed athletes on appropriate stretches and at-home treatments for minor injuries.
- Used coordination and planning skills to achieve results according to schedule.
- Collaborated with team members to achieve target results.
- Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
- Weekly Hours: 15+
Store Clerk
Dillons Market Place
08.2017 - 05.2022
- Trained in the areas of front end, bakery, click-list, grocery, meat department, gas station, and dairy departments.
- Excellent communication skills, both verbal and written.
- Applied effective time management techniques to complete tasks before corporate visits.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours throughout the night, weekend and holiday shifts.
- Proven ability to develop and implement creative solutions to complex problems.
- Identified issues, analyzed information and provided solutions to problems.
- Paid attention to detail while completing assignments to complete them in a timely manner.
- Provided professional services and support in a dynamic work environment.
- Weekly Hours: 16+
Education
Associate of Applied Science - Physical Sciences
Seward County Community College
Liberal, KS05-2019
Bachelor of Arts - Social Work
Wichita State University
Wichita, KS05-2021
Master of Arts - Social Work
Wichita State University
Wichita, KS05-2022
Skills
- Multicultural competence
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Time management
- Critical thinking
- Problem-solving
- Reliability
Certification
- Licensed Masters Social Worker 2022- Present
- Texas State Board of Social Work
- License Number: 112600
Timeline
Medical Social Worker
Baylor Heart Hospital of Dallas
03.2024 - Current
Inpatient Social Worker (MSW)
Robert J. Dole VA Medical Center
01.2023 - 11.2023
Behavioral Health Social Worker (MSW)
Ascension Via Christi St. Joseph Hospital
09.2021 - 01.2023
Addictions Social Work Practicum Student – The Restoration/Knox Center, Inc.
08.2020 - 05.2021
Store Clerk
Dillons Market Place
08.2017 - 05.2022
Athletic Training Intern Student – Seward County Community College
07.2017 - 11.2018
Associate of Applied Science - Physical Sciences
Seward County Community College
Bachelor of Arts - Social Work
Wichita State University
Master of Arts - Social Work
Wichita State University
LEADERSHIP
- Awarded Athletic Training Scholarship 2017-2018 Dean's List Spring 2019 Member of student support services (TRIO) Professional development completed in athletic training work study.
- Received Wichita State Merit Scholarship Member of Student Support Service (TRIO) Dean's List Fall 2019-2022; Professional development completed in addictions social work.
- Participated in a Mid-America All-Indian Center event for American Indian Heritage month, which gave me the opportunity to organize activities for children of all ages to participate.
- Collaborated with local church members to provide food for families in poverty and at high risk of homelessness.
- Conducted outreach to a local organization to further educate and raise awareness on maternal and infant mortality.
- Active participant in professional development committee that promotes ongoing professional development for nurses and clinical staff through internal education programs, certifications, and quality-improvement initiatives.
- Received reward by outpatient cardiology team for ensuring to prevent a readmission for a patient requiring wound vac support and in-home services.
- Recognized by the Chief Nursing Officer (CNO) and Compliance leadership during a Joint Commission hospital visit for contributions related to Social Determinants of Health (SDOH).