Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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D'EJA WILLIAMS

Detroit,United States

Summary

Dynamic and results-oriented professional with a strong track record at Senior Helpers and the Michigan Department of Health and Human Services. Expertise in strategic relationship development and interpersonal communication, supported by a robust First Aid Certification. Successfully enhanced resident independence and improved student literacy, achieving measurable outcomes through meticulous data management and positive behavioral interventions. Aiming to leverage these skills to foster community well-being and educational success.

Overview

6
6
years of professional experience

Work History

Service Specialist/CPS Investigator

Michigan Department of Health and Human Services
Detroit, MI
01.2024 - Current

Delivered comprehensive casework services to children and youth in vulnerable situations.

Creates strategies and sources resources to tackle clients' housing, counseling, and other issues.

Identified and coordinated specialized support options such as parenting classes, mental health counseling, and substance abuse treatment.

Built rapport with families to address allegations and concerns.

Streamlined service connections to enhance provider-client interaction across multiple community-based programs.

Formulate targeted approaches for service and safety protocols.

Facilitated legal proceedings.

Worked alongside law enforcement, court personnel, and medical staff.

Resident Support Aide

Senior Helpers
Ann Arbor, Michigan
01.2024 - 01.2024
  • Promoted positive relations between residents and staff
  • Assisted residents with transitioning into a new living environment while maintaining their highest level of independence
  • Enforced policies and safety standards through building and room rounds
  • Supported personal needs of residents dealing with diverse conditions

Reading and Literacy Instructor

Beyond Basics
Detroit, United States
08.2021 - 01.2024
  • Used positive reinforcement and provided clear feedback to help students succeed
  • Personalized instruction based on the needs, interests, and capabilities of individual students
  • Reviewed course materials and student progress to identify strengths and weaknesses for future improvements
  • Facilitated class discussion to help students work through questions and expand understanding
  • Prepared students for tests by teaching relevant concepts and enforcing good test-taking skills
  • Worked with an average of 6 students per class by the ages of 14-17

Registered Behavior Technician

Judson Center
Ann Arbor, MI
05.2019 - 08.2021
  • Learned specialized behavior approaches to implement behavioral strategies
  • Kept accurate records by documenting progress and adhering to prescribed behavior plans
  • Supported clients between the ages of 2-16 using principles of applied behavior analysis
  • Collaborated with the client's support system and other allied specialists to implement positive interventions
  • Observed, monitored, and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes

Education

Bachelor of Science - Psychology

Eastern Michigan University
Ypsilanti, MI

Skills

  • First Aid Certification
  • Strategic Relationship Development
  • Effective Interpersonal Communication
  • Detail-Oriented Data Management
  • Proficient Conflict Resolution
  • Navigate Stressful Scenarios Effectively

Accomplishments

  • 2020, Became a Registered Behavioral Technician
  • 2021, Became a Literacy Instructor

Timeline

Service Specialist/CPS Investigator

Michigan Department of Health and Human Services
01.2024 - Current

Resident Support Aide

Senior Helpers
01.2024 - 01.2024

Reading and Literacy Instructor

Beyond Basics
08.2021 - 01.2024

Registered Behavior Technician

Judson Center
05.2019 - 08.2021

Bachelor of Science - Psychology

Eastern Michigan University
D'EJA WILLIAMS