Dejah Cooper
Maywood,IL
Summary
Detailed-oriented and highly organized professional with experience in supervision, compliance monitoring, documentation, reporting and customer service. Skilled in managing confidential information, maintaining accurate records,coordinating schedules, and ensuring policy adherence across multiple environments. Strong communication, and analytical abilities with a commitment to professionalism , accountability, and operational efficiency. Seeking to contribute these skills in a background check associate role with Illinois Department of Children and Family services.
Overview
8
8
years of professional experience
Work History
Armed Security Officer
Allied Universal Security Services
Rosemont, IL
03.2020 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols, identifying and addressing potential security risks.
- Responded swiftly to alarms and emergencies, coordinating with local law enforcement when necessary.
- Implemented access control measures, verifying credentials of individuals entering premises.
- Investigated incidents, compiling detailed reports for management review and follow-up actions.
- Collect, analyze, and maintain employee performance records and incident documentation with accuracy and confidentiality.
Community Liaison
JLM Abundant Life Center
Chicago, IL
09.2019 - 08.2021
- Developed community outreach programs to enhance engagement and participation.
- Facilitated workshops and events to educate residents on available resources.
- Coordinated communication between local organizations and community members.
- Implemented feedback mechanisms to assess community needs and preferences.
- Facilitated open lines of communication between the organization and the community, fostering strong relationships.
Shift Leader
Burlington Coat Factory Distribution Center
Dallas, TX
08.2018 - 05.2019
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored team members on best practices and operational procedures.
- Coordinated inventory management processes to optimize stock levels and minimize discrepancies.
- Implemented process improvements leading to enhanced productivity and operational efficiency.
- Collaborated with management to establish strategic goals aligning with company objectives.
Education
Degree in Progress - Journalism
The University of Texas At El Paso
El Paso, TXHigh School Diploma -
Thornwood High School
South Holland, IL05.2018
Skills
- Data Entry and record management
- report writing and documentation
- confidential information handling
- scheduling and calendar management
- customer management systems
- excel and database tracking
- policy compliance
- verbal and written communication
- critical thinking and problem solving
- administrative support
Timeline
Armed Security Officer
Allied Universal Security Services
03.2020 - Current
Community Liaison
JLM Abundant Life Center
09.2019 - 08.2021
Shift Leader
Burlington Coat Factory Distribution Center
08.2018 - 05.2019
Degree in Progress - Journalism
The University of Texas At El Paso
High School Diploma -
Thornwood High School