Dejah Deever

• Provide attentive, high-quality customer service in a fast-paced dining environment, ensuring guest satisfaction and comfort.
• Demonstrate excellent communication and interpersonal skills while interacting with diverse customers.
• Manage multiple tables efficiently, balancing customer needs with restaurant protocols and time-sensitive tasks.
• Handle point-of-sale transactions accurately and assist with closing duties to support team operations.
• Cultivate a welcoming atmosphere that promotes a positive dining experience and encourages repeat business.

• Provided individualized support to two clients, assisting with daily living activities and goal-oriented personal development.
• Facilitated community outings to encourage social interaction, improve communication skills, and promote client independence.
• Assisted clients with personal budgeting, money management, and maintaining bank accounts to build financial responsibility.
• Supported clients in establishing and adhering to personal wellness goals, including consistent exercise routines.
• Encouraged self-sufficiency and confidence through daily coaching, task planning, and positive reinforcement.
• Maintained clear documentation of progress in alignment with individualized service plans (ISPs).

• Provided compassionate, hands-on support to individuals with intellectual and developmental disabilities in a residential group home setting.
• Assisted residents with daily living activities, including personal hygiene, dressing, meal preparation, mobility, and basic life skills development.
• Accompanied clients to medical appointments, recreational outings, and community activities to promote independence and quality of life.
• Promoted a safe, supportive, and structured environment tailored to individual needs and care plans.

Supervisor Responsibilities (Final 4–5 Months):

• Managed day-to-day operations of the home, including staff supervision, scheduling, and training.
• Oversaw client care documentation, financial records, and billing processes in compliance with state and agency guidelines.
• Ensured smooth communication between staff, clients, families, and healthcare providers.
• Maintained regulatory standards and fostered a positive, team-oriented workplace.

• Handled call-in and online orders efficiently while operating the front register and ensuring accurate transactions.
• Assisted as an expo by preparing plated food orders for servers, ensuring accuracy, presentation, and timely delivery to guests.
• Cross-trained on the kitchen line, preparing a variety of menu items in a fast-paced environment while maintaining food safety and quality standards.

• Fulfilled online grocery orders by accurately selecting, organizing, and packaging items for customer pickup.
• Provided prompt and courteous curbside service by delivering orders directly to customers’ vehicles.
• Maintained product quality standards and ensured order accuracy while working efficiently in a fast-paced retail environment.
• Communicated with team members and customers to resolve issues and ensure a smooth shopping experience.

• Operated the drive-thru and front counter registers, providing prompt, friendly service while accurately handling customer orders and transactions.
• Prepared food items on the production line, ensuring adherence to company quality, portioning, and food safety standards.
• Maintained cleanliness and efficiency in all work areas during high-volume service periods.
• Collaborated with team members to deliver a positive guest experience and uphold brand expectations.