DEJAH HOWARD
BUFORD,GA
Summary
Army-trained nurse with 13 years of nursing and customer service experience. Skilled in building rapport with diverse patient populations and proficient in EHR/EMR systems. Demonstrated success in patient advocacy, care plan development, and leading interdisciplinary teams to improve patient outcomes. Recognized for enhancing process efficiency and continuity of care in previous positions.
Overview
13
13
years of professional experience
Work History
Medical Care Coordinator
FirstClass Healthcare
Lawrenceville, GA
10.2023 - Current
- Conducts nursing assessments, implements care plans, evaluates patient progress, and documents all aspects of patient care within facility.
- Delivered quality patient care in accordance with healthcare standards.
- Collaborated with nursing management to enhance operational effectiveness.
- Led clinical team initiatives, driving clinical quality improvement efforts.
- Facilitated communication between staff and management to optimize patient outcomes. Maintains proper documentation and delivers appropriate care while providing emergency treatment on-site.
- Manage staffing needs, scheduling, and callouts.
- Acts as a liaison, consulting with medical providers, and advising on treatment protocols to ensure adherence to FCH’s healthcare standards and policies.
- Partners with nursing management to interview, hire, conduct performance evaluations, and execute disciplinary counseling of staff.
- Facilitates on-site trainings, evaluations, and monthly staff meetings.
- Ensures accurate record-keeping, identifies potential issues, and proposes corrective actions as necessary.
- Facilitated communication between physicians, nurses, social workers, therapists regarding patient care.
PRN CNA and CMA Instructor
GOOD NURSING AND MEDICAL TRAINING
Duluth, GA
02.2022 - 04.2025
- Deliver course curriculum as specified by program coordinator.
- Coordinate curriculum and academic resource development, evaluation, and revision as needed. Assist in maintaining and updating all records for each site review.
- Provide input and recommendations regarding potential candidates for employment with each Avalon facility.
- Facilitate knowledge of open positions and specific candidate requests as determined by leadership of each facility.
- Facilitate coordination of class and clinical schedules for each location.
- Work closely with the leadership and staff in each facility to identify and incorporate GNMT core values, key policies, and processes into the CNA program curriculum as much as possible.
PRN CSU and Infirmary Charge Nurse
WELLPATH (PHILLIPS STATE PRISON)
Buford, GA
10.2022 - 11.2024
- To provide behavioral health recovery support to inmates experiencing a behavioral health crisis.
- Facilitated intake and discharge processes for inmates with acute psychosis and self-harm tendencies.
- Provided de-escalation techniques to manage crisis situations effectively.
- Administered medications in accordance with prescribed protocols.
- Delivered therapeutic support and empathy to inmates exhibiting self-injurious behavior.
- Verifies all referrals for consultation, treatment, or problem resolution align with documented nursing plans.
- Conduct daily rounds with psychiatrist, psychiatric NP, and mental health counselor to verify adequate treatment plan implementation and evaluate inmate mental health status improvement.
Agency Intake RN
GLOBAL DIAGNOSTIC (CHEROKEE COUNTY ADULT DETENTION)
Canton, GA
07.2023 - 10.2023
- Delivery of patient care through the nursing process of assessment, planning, implementation, and evaluation.
- Supervises and instructs patient education, clinical care, and ancillary staff while upholding standards and ethics of professional nursing in alignment with applicable State Board of Nursing and other accrediting entities.
- Exhibits robust analytical and decision-making skills alongside effective communication abilities.
- Conducts new intakes and completes Pre-Intake Screening to assess inmate eligibility for facility admission.
- Complete Pre-Intake diversion if inmate lacks stability to enter facility.
- Complete the New Intake Screening, Physical Assessment, Medication Verification, and determine housing placement.
PRN Psych Charge Nurse
PEACHFORD HOSPITAL
Atlanta, GA
02.2023 - 10.2023
- Gauging patients' psychiatric states and formulating a treatment plan.
- Collaborating on psychiatric intervention plans with the interdisciplinary team.
- Administering psychotropic and similar medications.
- Monitoring adherence to non-medicinal treatment regimens.
- Removing potentially harmful and triggering environmental features.
- Restraining, consoling, and sometimes medicating highly unsettled patients.
- Recording patients' health journeys and reporting on notable alterations.
- Conducting targeted psychoeducation via groups.
Agency Staff RN/Psych RN
GLOBAL DIAGNOSTIC (DEPARTMENT OF JUVENILE JUSTICE)
Marietta, GA
04.2022 - 05.2023
- Receive new intakes and complete youth's medical intake screening and health appraisals.
- Provide education to youth and complete CPS referrals, if indicated.
- Draw new intake and routine blood labs, collect urine samples for UA and GC/CT testing.
- Carry out MD orders, complete daily charting, and ensure youth receive their scheduled medication.
- Assess youth on daily sick call log and treat youth according to nursing protocols.
- Provide field care to youth experiencing acute behavioral and/or medical crisis on the unit.
- Attend SIR meetings and provide medical education to security and administrative staff.
- Complete discharges and transfers in a timely matter in order for youth to be released to the proper authorities.
Agency Staff RN (PRN Med-Surg)
AYA HEALTHCARE (PIEDMONT EASTSIDE MEDICAL CENTER)
Snellville, GA
05.2022 - 01.2023
- Assessing, planning, and implementing patient care plans in consultation with other members of the healthcare team.
- Providing direct bedside care to patients both before and after surgery.
- Inserting catheters, starting IVs, and monitoring patient vital signs.
- Preparing and administering appropriate medications as ordered.
- Educating patients about surgical procedures.
- Assessing patients for post-op complications.
- Maintaining and updating patient charts.
- Adhering to best nursing practices, standards, and protocols.
Agency CSU and Infirmary Charge Nurse
GLOBAL DIAGNOSTIC (PHILLIPS STATE PRISON)
Buford, GA
05.2021 - 04.2022
- To provide behavioral health recovery support to inmates experiencing a behavioral health crisis.
- Participate in the intake and discharge process, provide de-escalation skills, manage the milieu, pass medications, and provide empathy and therapeutic support to inmates with acute psychosis, SI/HI, self-injurious behavior, thoughts of self-harm, etc.
- Ensures all referrals for consultation, treatment or resolution of problems are valid and applicable to the documented nursing plans.
- Daily rounds with psychiatrist, psychiatric NP, and Mental Health counselor to ensure adequate treatment plan is in place and to assess improvement in inmate's mental health status.
- Monitors the nursing service, ensuring the provision of progressive patient care plans, employing the total team approach including patient teaching and self-care.
RN Shift Supervisor
GRACE HEALTHCARE OF TUCKER
Tucker, GA
09.2019 - 05.2021
- Manage the nursing care and day to day activities of a 126-bed facility.
- Review all new admissions from the day to ensure nurses have completed admission; if not, complete any undone areas.
- Troubleshoot any nursing issues and respond to staffing shortages by arranging for replacement staff.
- Maintain a safe working environment, complying with infection control and body mechanic procedures.
- Pronounce any expirations, check crash carts, ensure refrigerators are checked, and conduct chart checks and weekly audits.
- Review charting on a weekly basis for accuracy and completeness. Verify that nurses' charting correlates with what therapy is charting. Document in resident's chart pertinent information about significant change(s) in resident's condition.
- Assist DON with Quality Improvement Audits.
- Support SDC with implementing evidence-based practice protocols by in-servicing CNAs, licensed nurses, and family members.
Healthcare Specialist
Practical Nurse Specialist at BAMC
Fort Sam Houston, TX
06.2012 - 06.2020
- Planning and managing patient care according to each patient's needs.
- Interviewing patients and recording their medical history.
- Recorded patient vital signs and facilitated triage processes for patients.
- Administering injections of medications.
- Verifying that patients' charts are updated promptly and accurately.
- Monitoring and documenting patients' conditions and responses to medications and treatment.
Healthcare Specialist
UNITED STATES ARMY RESERVE
Fort Gillem, GA
06.2012 - 06.2020
- Spearheaded emergency medical treatment, limited primary care, and health protection while facilitating evacuation from points of injury or illness.
- Participated in quality assurance programs designed to improve clinical outcomes.
- Documented patient histories, physical findings, and test results accurately and legibly in the electronic medical record system.
- Collaborated with multidisciplinary teams to coordinate optimal patient care plans.
- Managed medical devices and wound management strategies to facilitate recovery and achieve healing goals.
Wellness Nurse
DOGWOOD FOREST OF GRAYSON
Grayson, GA
05.2019 - 09.2019
- Assess, monitor and evaluate appropriateness of care/treatment for residents and document findings in a timely, accurate and factual manner by adhering to standards of the Nurse Practice Act.
- Administer medication/treatment to resident in accordance with physician's orders or supervise Certified Medication Aides (CMA) who may administer medication/treatment to a resident.
- Perform resident treatments and collect specimens in accordance with physician orders; evaluate and document the resident's response to the treatment.
- Supervise shift performance of CMAs and care managers; ensure shifts are covered in department manager's absence.
- Investigate reports of accidents or incidents to residents, employees or others and obtain appropriate medical care.
- Complete assigned monthly wellness visits, including vitals and general assessment of resident's condition.
LPN Nurse Preceptor/Charge Nurse
GRACE HEALTHCARE OF TUCKER
Tucker, GA
07.2018 - 09.2019
- Demonstrates competency in teaching and precepting skills. Tailors orientee's goals according to skill level and educational /nursing background.
- Utilizes orientation manual and preceptor manual by assigning individual educational sections for self-study as well as for use at the bedside.
- Actively assists the Staff Development Coordinator with staff educational in-services as well as skills check-off and patient/family education.
- Receive telephone orders from physicians and record on the Physicians' Order Form.
- Transcribe physician's orders to resident charts, cardex, medication cards, and treatment/care plans, as required.
- Chart nurses' notes in an informative and descriptive manner that reflect the care provided to the resident, as well as the resident's response to care.
Charge Nurse (PRN)
PARK PLACE NURSING AND REHAD FACILITY
Monroe, GA
02.2018 - 07.2019
- Provide direct nursing care to the patients, and supervise the day-to-day nursing activities performed by nursing assistants.
- Review patient charts, records and reports. Observe symptoms, reactions, treatments, and changes in patient's conditions.
- Observe, assess, and record symptoms, reactions, and progress.
LPN (PRN)
NEWTON COUNTY DETENTION CENTER
Covington, GA
04.2017 - 04.2018
- Inmate Intake and Admission Assessments.
- Medication Administration.
- Execution of Physician Orders.
Charge Nurse
FOUNTAINVIEW CENTER FOR ALZHEIMER'S DISEASE
Atlanta, GA
03.2015 - 10.2017
- Formulated an EMAR/EHAR guide for the nursing staff.
- Follow established standards of nursing practices and implement facility policies and procedures.
- Administer and document direct resident care, medications and treatments per physicians' orders and accurately record all care provided.
- Develop and implement an accurate comprehensive care plan based on each resident's needs and his/her comprehensive assessment.
Education
Master of Science - Nursing
HERZING UNIVERSITY
ATLANTA, GA05.2025
Bachelor of Science - Nursing
HERZING UNIVERSITY
ATLANTA, GA08.2019
LPN -
AMEDD CENTER & SCHOOL
FORT SAM HOUSTON, TX08.2013
EMT-B -
AMEDD CENTER & SCHOOL
FORT SAM HOUSTON, TX01.2013
Skills
- Patient assessment
- Care plan development
- Medication administration
- Clinical documentation
- Regulatory compliance
- Healthcare communication
- Team collaboration
- Multidisciplinary collaboration
- Care coordination
- Setting schedules
Certifications And Memberships
- SIGMA THETA TAU INTERNATIONAL HONOR SOCIETY OF NURSING
- AMERICAN HEART ASSOCIATION, BLS, 03/26
- ALLIANT GEORGIA MEDICAL CARE FOUNDATION, Trainer Certification, 03/24
- CRISIS PREVENTION INSTITUTE, Nonviolent Crisis Intervention with Advanced Physical Skills, 02/24
Personal Information
License: RN290110
Timeline
Medical Care Coordinator
FirstClass Healthcare
10.2023 - Current
Agency Intake RN
GLOBAL DIAGNOSTIC (CHEROKEE COUNTY ADULT DETENTION)
07.2023 - 10.2023
PRN Psych Charge Nurse
PEACHFORD HOSPITAL
02.2023 - 10.2023
PRN CSU and Infirmary Charge Nurse
WELLPATH (PHILLIPS STATE PRISON)
10.2022 - 11.2024
Agency Staff RN (PRN Med-Surg)
AYA HEALTHCARE (PIEDMONT EASTSIDE MEDICAL CENTER)
05.2022 - 01.2023
Agency Staff RN/Psych RN
GLOBAL DIAGNOSTIC (DEPARTMENT OF JUVENILE JUSTICE)
04.2022 - 05.2023
PRN CNA and CMA Instructor
GOOD NURSING AND MEDICAL TRAINING
02.2022 - 04.2025
Agency CSU and Infirmary Charge Nurse
GLOBAL DIAGNOSTIC (PHILLIPS STATE PRISON)
05.2021 - 04.2022
RN Shift Supervisor
GRACE HEALTHCARE OF TUCKER
09.2019 - 05.2021
Wellness Nurse
DOGWOOD FOREST OF GRAYSON
05.2019 - 09.2019
LPN Nurse Preceptor/Charge Nurse
GRACE HEALTHCARE OF TUCKER
07.2018 - 09.2019
Charge Nurse (PRN)
PARK PLACE NURSING AND REHAD FACILITY
02.2018 - 07.2019
LPN (PRN)
NEWTON COUNTY DETENTION CENTER
04.2017 - 04.2018
Charge Nurse
FOUNTAINVIEW CENTER FOR ALZHEIMER'S DISEASE
03.2015 - 10.2017
Healthcare Specialist
Practical Nurse Specialist at BAMC
06.2012 - 06.2020
Healthcare Specialist
UNITED STATES ARMY RESERVE
06.2012 - 06.2020
Master of Science - Nursing
HERZING UNIVERSITY
Bachelor of Science - Nursing
HERZING UNIVERSITY
LPN -
AMEDD CENTER & SCHOOL
EMT-B -
AMEDD CENTER & SCHOOL
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