Dejah Mehu
Oceanside
Summary
Organized and personable administrative professional with 3+ years of experience delivering exceptional customer service, managing front desk operations, and maintaining organized office systems. Proven ability to handle high-volume environments with professionalism, accuracy, and empathy. Adept at managing appointments, handling confidential information, and providing seamless support to both clients and internal teams. A dependable, detail-oriented team player committed to creating positive, efficient experiences in healthcare and client-focused spaces.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Waxing the City
Garden City
11.2024 - Current
- Act as the central hub of client communication and support, ensuring smooth daily operations at a high-traffic beauty studio
- Manage appointment scheduling, rescheduling, and confirmations with efficiency and care, supporting multiple service providers
- Handle front-end transactions, maintain accurate client records, and uphold privacy in accordance with brand standards
- Frequently trusted to manage opening/closing operations, reflecting reliability and attention to detail
- Known for creating a warm, professional environment that keeps clients returning and enhances overall customer satisfaction
- Explained policies and procedures to visitors.
- Created and managed digital and physical filing systems for records, correspondence, and other material.
Office Administrator & Photo Editor
Legends Photography
Valley Stream
02.2023 - Current
- Oversee day-to-day office logistics, from coordinating schedules and appointments to tracking inventory and order fulfillment
- Communicate with clients about service offerings, shoot schedules, and deliverables, often acting as the liaison between clients and photographers
- Maintain organized digital and physical filing systems and contribute to photo editing for final client deliveries
- Deliver top-tier customer service while managing workflow in a deadline-driven creative environment
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Reviewed completed work to verify consistency, quality, and conformance.
- Assessed the quality of photographs taken by photographers and recommended adjustments as necessary.
- Assembled professional lighting and photography equipment to produce product and head shot photographs.
Front Desk Receptionist
Massage Envy
Garden City
11.2022 - 02.2023
- Managed all front desk operations including client check-in/check-out, appointment scheduling, and product sales
- Maintained HIPAA-compliant client documentation and ensured confidentiality at all times
- Processed daily cash transactions and end-of-day reporting with precision
- Provided a calming, supportive presence in a wellness-focused environment, enhancing the client experience
- Maintained business office inventory and equipment by checking stock for needed supplies.
Customer Support Associate – Samsung Experience Store
Best Buy
Garden City
12.2021 - 11.2022
- Delivered one-on-one customer support for Samsung devices, specializing in diagnostics, software support, and warranty services
- Coordinated service appointments and repair logistics while maintaining a clean, tech-forward client service area
- Handled customer concerns with professionalism, troubleshooting effectively to find timely solutions
- Supported cross-functional teams including Geek Squad and mobile sales for a seamless customer journey
Guest Services Associate
European Wax Center
Oceanside
08.2021 - 02.2022
- Managed opening and closing responsibilities, including cash handling, sales reporting, and front desk setup
- Scheduled and confirmed appointments across multiple service providers while managing walk-ins during busy shifts
- Maintained inventory of retail products and prepared promotional materials, ensuring a clean and organized reception area
- Known for delivering attentive and friendly customer service, even in fast-paced, high-demand environments
Education
Bachelor of Arts - Graphic Design
Queens College
05.2024
Skills
- Office Administration & Scheduling
- Office Software Utilization
- Multi-line Phone System Management
- Customer & Patient Support
- Microsoft Office Suite Proficiency
- Zenoti Software Proficiency
- Data Entry & Documentation
- Cash Handling & POS Systems
- HIPAA-Aware Record Management
- Inventory & Supply Oversight
- Problem Solving & Conflict Resolution
- Adaptability in Fast-Paced Settings
References
References available upon request.
Timeline
Front Desk Receptionist
Waxing the City
11.2024 - Current
Office Administrator & Photo Editor
Legends Photography
02.2023 - Current
Front Desk Receptionist
Massage Envy
11.2022 - 02.2023
Customer Support Associate – Samsung Experience Store
Best Buy
12.2021 - 11.2022
Guest Services Associate
European Wax Center
08.2021 - 02.2022
Bachelor of Arts - Graphic Design
Queens College