Dejah Myers
Charlotte,North Carolina
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
HUB International Limited
08.2023 - Current
- Efficiently manage administrative tasks, including ordering supplies, maintaining an organized office environment, and handling day-to-day office operations.
- Play a pivotal role in planning and coordinating meetings, company outings, and events, showcasing strong organizational and logistical skills.
- Handle requests from account managers and producers, demonstrating the ability to prioritize tasks and meet deadlines in a fast-paced insurance environment.
- Demonstrate strong attention to detail and accuracy in all tasks, contributing to the overall professionalism and reliability of the administrative functions.
Administrative Assistant
Dedicated Nursing Associates, Inc.
02.2023 - 08.2023
- Assisted with payroll preparation and entered data into cumulative payroll document.
- Assisted leadership/executives in any way needed to support company projects, goals and objectives Scheduled appointments, meetings and events for management staff.
- Verified documentation, implementation and communication of firm and regulatory policies and procedures.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Customer Service Representative
Wells Fargo
10.2022 - 02.2023
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
- Managed high volumes of inbound calls in a fast-paced environment from customers regarding financial products, services, account status, order tracking, etc.
- Maintained a positive attitude while dealing with frustrated customers who had experienced problems with our services and orders.
- Exceeded quantitative metrics on handling time, quality, aftercall work, and personal time.
Guest Advocate
Target
10.2020 - 08.2022
- Welcomed large volume of guests and improved overall customer service.
- Developed positive customer relationships through friendly greeting and excellent service.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Consulted with customers regarding needs and addressed concerns.
Education
Certificate - Medical Administrative Office - Specialist
York Technical College
Rock Hill, SC05-2024
Bachelor of Arts - Psychology
University of South Carolina - Columbia
Columbia, SC05.2022
Skills
- Communication
- Organizational & Multitasking
- Customer Service
- Data Management
- Event Planning
- Office Administration
Accomplishments
- Alpha Kappa Delta - April 2022
International Sociology Honor Society
Seeks to acknowledge and promote excellence in the scholarship in the study of social problems, sociology, and intellectual activities that lead to the improvement in the human condition.
Timeline
Administrative Assistant
HUB International Limited
08.2023 - Current
Administrative Assistant
Dedicated Nursing Associates, Inc.
02.2023 - 08.2023
Customer Service Representative
Wells Fargo
10.2022 - 02.2023
Guest Advocate
Target
10.2020 - 08.2022
Certificate - Medical Administrative Office - Specialist
York Technical College
Bachelor of Arts - Psychology
University of South Carolina - Columbia