Dejan Boskovic
St. Petersburg,FL
Summary
Highly motivated and driven individual with effective interpersonal, customer service, sales, marketing, and money handling skills. I am eager and excited to be an asset to the team while I gain experience and knowledge at your bank location as I complete my business management degree.
Overview
8
8
years of professional experience
Work History
Branch Advisor / Personal Banker
Achieva Credit Union
Saint Petersburg, FL
11.2024 - Current
- Customer relationship management
- Mangement of personal and business finances & investments
- Provided exceptional customer service, resolving complex inquiries and exceeding client expectations, as evidenced by consistently high satisfaction scores
- Proactively identified client needs and recommended appropriate financial products and services, leading to a increase in cross-selling opportunities
Physical Therapist Assistant
Fyzical Therapy and Balance Center
Seminole, FL
07.2023 - 11.2024
- Practiced effective interpersonal skills with patients and fellow staff members to ensure optimal clinic efficiency.
- Marketing with patients, physicians, and healthcare organizations for the growth and success of the business.
- Sales of physical therapy services, equipment, and insurance.
- Handled financial services at the point of sale with regards to cash, checks, credit, and debit cards.
Customer Service Staff
Publix
Saint Petersburg, FL
03.2017 - 07.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Handled cash transactions such as cash, checks, money orders, western unions, and credit/debit cards accurately by following established procedures.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Maintained updated knowledge through continuing education and advanced training to ensure optimal customer experiences.
Education
Associate of Arts -
Saint Petersburg College
Saint Petersburg, FL07-2023
Skills
- Data Entry
- Complaint resolution
- Money Handling
- Financial Transactions
- Customer Relationship Management
- Interpersonal skills
- Problem solving
Languages
English
Native/ Bilingual
Serbian
Native/ Bilingual
Croatian
Native/ Bilingual
Bosnian
Native/ Bilingual
Timeline
Branch Advisor / Personal Banker
Achieva Credit Union
11.2024 - Current
Physical Therapist Assistant
Fyzical Therapy and Balance Center
07.2023 - 11.2024
Customer Service Staff
Publix
03.2017 - 07.2023
Associate of Arts -
Saint Petersburg College
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