Summary
Overview
Work History
Education
Skills
Timeline
Generic
Dejanay Shields

Dejanay Shields

Burlington,NJ

Summary

Professional caregiver with commitment to high standards and achieving impactful results. Proven ability to provide compassionate support and maintain positive living environment. Reliable team collaborator who adapts to changing needs and ensures quality care. Skills include effective communication, empathy, and problem-solving.

Skilled caregiver with extensive experience in providing direct support to individuals with diverse needs. Strong focus on teamwork and adaptability, ensuring reliable and flexible care. Proficient in personal care, medication management, and developing individualized care plans. Known for empathy, patience, and effective communication.

Overview

7
7
years of professional experience

Work History

Direct Support Professional Caregiver

Bancroft Neurohealth
10.2023 - Current
  • Assisted clients with daily living needs.
  • Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
  • Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
  • Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Ensured a safe and comfortable living environment for clients through regular housekeeping tasks and proactive maintenance reporting.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Facilitated clients'' participation in recreational activities and community events to promote social engagement and inclusion.

General Merchandiser

Target
08.2022 - 12.2023
  • Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
  • Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
  • Communicated effectively with colleagues at all levels of the organization, fostering teamwork and promoting a positive work atmosphere.
  • Designed product displays to attract customers and increase sales.

Hostess/Busser/To-Go Specialist

TGI Fridays Franchisor LLC
08.2020 - 04.2022
  • Greet patrons upon entrance and then seat them or direct them to appropriate area for to-go service pick-up
  • Answer phones and provide guidance and assistance to patrons
  • Take orders, deliver meals, ensure customer satisfaction, and clean tables
  • Receive and record to-go orders, ensure appropriate orders are given to patrons upon arrival and process payments
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Hostess

Charlie Brown's Steakhouse
08.2019 - 04.2020
  • Answered telephone inquiries
  • Scheduled reservations
  • Directed guests to their table
  • Accommodated and managed large parties
  • Managed customer requests to ensure customer satisfaction
  • Remove unnecessary plates while guests are still seated at the table
  • Remove extra place settings at the table or provide any additional settings, as needed
  • Reset place settings: complete with silverware, water glasses, and bread plate, etc.

Server

Masonic Villages
11.2018 - 06.2019
  • Greet residents to take drink and food orders, including desserts
  • Serve food with a smile
  • Address issues or concerns that may arise regarding meals

Education

High School - undefined

Burlington City High School
Burlington, NJ
06.2019

Skills

  • Disability awareness
  • Emotional support
  • Meal preparation
  • Personal hygiene assistance
  • First aid and safety
  • Behavior redirection
  • Client support
  • Compassionate caregiving
  • Medication administration
  • Behavioral management
  • Client documentation
  • Decision-making support
  • Transportation
  • Direct patient care
  • Team collaboration
  • Progress documentation
  • Goal oriented
  • POS system operation
  • Retail merchandising expertise
  • Hospitality and accommodation

Timeline

Direct Support Professional Caregiver

Bancroft Neurohealth
10.2023 - Current

General Merchandiser

Target
08.2022 - 12.2023

Hostess/Busser/To-Go Specialist

TGI Fridays Franchisor LLC
08.2020 - 04.2022

Hostess

Charlie Brown's Steakhouse
08.2019 - 04.2020

Server

Masonic Villages
11.2018 - 06.2019

High School - undefined

Burlington City High School

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