Dejare Coleman
Kingston,PA
Summary
I utilize quantitative analysis tools to investigate problems thoroughly before developing comprehensive solutions, tailored specifically to each individual business need. Excels at presenting complex information in easy-to-digest format, allowing clients to make informed decisions quickly.
Overview
7
7
years of professional experience
1
1
Certification
Work History
RBCC Generalist
Bank of America
01.2023 - Current
- Coordinated with legal team on any issues concerning fiduciary responsibilities or potential disputes involving client accounts or transactions.
- Identified opportunities for process improvement within the department, resulting in reduced errors and increased overall efficiency.
- Enhanced client satisfaction by providing efficient and accurate retirement services support.
- Supported clients during annual enrollment periods by promptly addressing questions and concerns about their retirement options.
- Trained new team members on company policies and procedures relating to servicing retirement accounts.
- Collaborated with cross-functional teams to ensure timely delivery of retirement plan information and updates.
- Assisted clients with account management tasks, leading to increased customer retention rates.
Warehouse Selector
AmeriCold Logistics
01.2020 - Current
- Pulled merchandise to fulfill orders to specification.
- Assembled customer orders from stock and placed orders on pallets for shipping department.
- Picked products by matching numbers and product descriptions using voice audio headset.
- Reported damaged products or safety hazards to immediate supervisor.
- Conducted inventory transactions using scanner gun.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
HVAC Technician
All Tech Mechanical Heating & Cooling
06.2020 - 10.2020
- Maintained and serviced HVAC systems and refrigeration equipment.
- Installed heating, air conditioning and ventilation equipment and tested for proper operation.
- Completed preventive maintenance on heating and air conditioning systems to extend life of such equipment.
- Recycled and charged refrigerants.
HVAC Installer
Super Heat
10.2019 - 03.2020
- Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.
- Wired both line and low voltage to heating and cooling equipment.
- Serviced units to residential and commercial heating and air conditioning customers.
- Unloaded and loaded truck supplies and equipment using proper hoisting techniques to avoid accidents and injuries.
- Used troubleshooting methods on HVAC components to diagnose and repair heat pumps, fireplace, geothermal, furnaces and air conditioning equipment.
- Conducted brazing, threading pipe and cleaning tasks to complete service calls.
Lifeguard
Saw Creek Estates Community Association
03.2017 - 10.2019
- Kept watch over swimmers to respond quickly to distress situations.
- Maintained neat and clean pool area and clean water.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
- Observed sections of assigned water zone of responsibility.
- Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
- Adhered strictly to emergency action plans.
- Led swimmer instructional lessons with varying aged participants to share optimal swim techniques and promote strength building.
- Kept equipment in good working order with frequent inspections and minor repairs.
- Cleaned, brushed and vacuumed pool to keep clean.
Education
High School Diploma -
East Stroudsburg Senior High School North
Dingmans Ferry, PA06.2020
HVAC Profesional Certification - HVAC Installation And Repair
Monroe County Career And Technical Institute
05.2020
Skills
- Organizational skills
- Multi tasking
- Customer Service
- Independent Problem solving
- Goal Setting
- Analysis & Evaluation
- Storage organization
- Product identification
- Ventilation and air conditioning
- HVAC
- CPR certified
- EPA Universal certified
Certification
EPA Universal Certified
Timeline
RBCC Generalist
Bank of America
01.2023 - Current
HVAC Technician
All Tech Mechanical Heating & Cooling
06.2020 - 10.2020
Warehouse Selector
AmeriCold Logistics
01.2020 - Current
HVAC Installer
Super Heat
10.2019 - 03.2020
Lifeguard
Saw Creek Estates Community Association
03.2017 - 10.2019
High School Diploma -
East Stroudsburg Senior High School North
HVAC Profesional Certification - HVAC Installation And Repair
Monroe County Career And Technical Institute