Dejarnee Craig
Houston
Summary
Detail-oriented and dependable Supply Chain professional with over 4 years of experience in healthcare materials management. I am also skilled in inventory control, vendor coordination, and ensuring timely delivery of essential medical supplies and equipment. Strong understanding of hospital logistics, compliance standards, and the critical role of supply chain operations in supporting patient care and emergency readiness.
Professional supply chain specialist prepared for Central Supply Clerk role. Background includes efficient inventory management and reliable distribution processes. Focused on fostering team collaboration and delivering results, adaptable to changing needs. Known for strong organizational skills and effective communication.
Overview
11
11
years of professional experience
Work History
Materials Man. III/Central Supply Clerk
Memorial Hermann Hospital
Houston, TX
05.2023 - Current
- Order supplies for Central Supply, receive them in and stock them
- Replenish all CPR Carts both Adult, Pediatric/ Broselow, and Neonatal
- Assist nursing staff with inhouse supplies for patients as well as discharge patients
- Complete inventory daily to ensure supplies are fully stocked daily
- Managed inventory control processes to maintain optimal stock levels and minimize shortages.
- Coordinated supply distribution across departments, ensuring timely delivery of medical supplies.
- Trained new staff on supply chain protocols and best practices for inventory management.
- Streamlined ordering procedures, reducing processing time and enhancing operational efficiency.
- Conducted regular audits of inventory systems to ensure compliance with safety standards and regulations.
- Collaborated with vendors to negotiate pricing and improve supply quality for hospital needs.
- Developed and implemented inventory tracking procedures to enhance accuracy and efficiency.
- Managed inventory levels using ERP systems to ensure optimal stock availability.
- Trained new staff on inventory management protocols and best practices.
- Mentored junior team members on advanced inventory control techniques and software utilization.
- Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
- Completed physical inventory counts each month.
- Audited and corrected discrepancies in inventory numbers.
- Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Improved stock visibility by maintaining up-to-date records of product locations within the warehouse, enabling quicker retrieval times.
- Unloaded shipments, reviewed merchandise, and tracked paperwork.
- Built strong vendor relationships for timely goods and materials deliveries.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Facilitated communication between departments regarding inventory-related matters, promoting a collaborative approach to problemsolving.
- Identified obsolete or slow-moving items in the warehouse for liquidation, helping free up valuable storage space for more profitable products.
- Optimized storage capacity utilization with strategic organization of products in the warehouse, allowing for easier accessibility and improved productivity.
- Reduced stock discrepancies by diligently monitoring inventory levels and collaborating with warehouse staff to address discrepancies.
- Performed data entry and completed proper paperwork.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Sorted and delivered materials to different work areas and staff.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Partnered with representatives from different carriers to arrange materials shipments.
Healthcare Service Representative
Kelsey Seybold Contact Center
11.2022 - 05.2023
- Assisted patients with scheduling appointments, verifying insurance, and answering service-related questions in a high-volume medical setting
- Maintained accurate patient records, verified insurance, and kept demographics up to date
- Resolved patient concerns with professionalism, empathy, and discretion to ensure a positive experience
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Managed service requests using CRM software to streamline communication processes.
- Collaborated with cross-functional teams to improve service delivery and response times.
- Trained new representatives on company protocols and customer interaction guidelines.
Warehouse Administrative Clerk
Best Buy Distribution
10.2021 - 11.2022
- Maintained records of incoming and outgoing shipments
- Prepared shipping documents such as bill of lading, invoices, and packing slips
- Created pick tickets for outgoing shipments
- Assisted with cycle counts, stock checks, and inventory audits
- Managed daily office operations to ensure efficient workflow and communication.
- Coordinated scheduling and appointment management for executives, optimizing time utilization.
- Developed and maintained filing systems, enhancing document retrieval efficiency.
- Assisted in preparation of reports and presentations, ensuring accuracy and clarity.
- Managed inventory control processes to ensure accurate stock levels and timely replenishment.
- Assisted in order processing, ensuring precision in data entry and documentation.
- Coordinated shipping logistics, optimizing routes for efficient distribution of products.
- Trained new clerks on operational procedures, enhancing team productivity and consistency.
- Developed standard operating procedures that streamlined administrative tasks and improved workflow efficiency.
- Entered data into system and updated customer contacts with information to keep records current.
- Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
- Streamlined administrative processes by implementing efficient filing and organizational systems.
Inventory Specialist
St.Lukes Hospital
Houston, TX
11.2015 - 04.2017
- Maintained PAR levels, distributed and restocked supplies to assigned rooms
- Replenished crash carts, intubation kits
- Assisted with emergency supply requests during critical patient care situations
- Maintained compliance with hospital policies and procedures
- Communicated with vendors and supply chain staff to resolve any discrepancies
- Managed inventory levels using advanced tracking software to ensure optimal stock availability.
- Implemented process improvements to enhance accuracy of inventory counts and reduce discrepancies.
- Conducted regular audits of inventory systems, ensuring compliance with company policies and regulatory standards.
Education
Associate of Applied Science - Radiology
Houston City College
Houston, TX03-2028
Skills
- Inventory Management Stock rotation and cycle counting Barcode/bin scanning (Blu Bin) Lawson Purchasing and Procurement Support Supply Chain Logistics Equipment and Sterile Supply Knowledge Communication and Customer Service Team Leadership
- Pyxis Blu Bin PAR Level Systems Sterile and Non-Sterile Supply Handling
- Volunteering in Healthcare/ Community Events
- Learning about Surgical Innovations, Health and Wellness Education, Organizing and Process Improvement
- Loading and unloading
- Shipping and receiving
- Inventory analysis
- Warehouse operations
Timeline
Materials Man. III/Central Supply Clerk
Memorial Hermann Hospital
05.2023 - Current
Healthcare Service Representative
Kelsey Seybold Contact Center
11.2022 - 05.2023
Warehouse Administrative Clerk
Best Buy Distribution
10.2021 - 11.2022
Inventory Specialist
St.Lukes Hospital
11.2015 - 04.2017
Associate of Applied Science - Radiology
Houston City College