Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

DEJAUN HOLMAN

Houston

Summary

Dynamic operations leader excelling in strategic planning and team development. Expert in guest relations and conflict resolution, driving organizational effectiveness and fostering a culture of continuous improvement. Committed to enhancing customer service excellence and operational efficiency across all departments. Seasoned professional knowledgeable about operations and offering top-notch project management, team leadership, and problem-solving abilities. Ingenious in maximizing resources to meet challenging demands. Analytical leader with excellent multitasking abilities.

Overview

1
1
year of professional experience

Work History

Director of Operations

Muons Technology
Austin
03.2025 - Current
  • Oversee daily business operations, ensuring alignment with strategic goals, and operational efficiency.
  • Lead teams in the development and implementation of processes.
  • Manage staffing, budgeting, and compliance initiatives to ensure organizational effectiveness and cost control.
  • Establish KPIs and performance benchmarks while collaborating with executive leadership to guide long-term business growth.
  • Foster a culture of accountability, safety, and continuous improvement across all departments.
  • Resolved customer service issues on time while maintaining high levels of customer satisfaction.
  • Coordinated activities between different departments to ensure the successful completion of projects.

Supervisor & Lead Receptionist

Securitas/ Citgo Headquaters
Houston
03.2024 - Current
  • Managed front desk operations and served as the primary point of contact for visitors and employees entering the facility.
  • Coordinated access control procedures, ensuring compliance with security protocols and visitor management systems.
  • Supervised daily operations to ensure team efficiency and productivity.
  • Assisted in resolving customer inquiries and service issues promptly.
  • Facilitated communication between departments and external guests, maintaining a professional and efficient reception environment.
  • Supported site leadership with scheduling, log maintenance, and administrative coordination.
  • Trained and supervised junior reception staff, ensuring consistent customer service and adherence to post orders.

Education

Some College (No Degree) - Business

University of Pennsylvania
Philadelphia, PA

CDL -

Driving Academy
NJ

Skills

  • Staff Management & Training
  • Strategic Planning
  • Project & Schedule Management
  • Inventory Control
  • Policy Enforcement
  • Physical & Desktop Security
  • Security Awareness & Monitoring
  • Guest Relations
  • Customer Service Excellence
  • Conflict Resolution
  • Team Development
  • First Aid/ CPR/AED
  • Payroll administration and timekeeping
  • Human resources
  • Desktops, laptops, and mobile devices
  • Profit and loss accountability
  • Teamwork and collaboration
  • Written communication
  • Attention to detail
  • Budget development

Hobbies and Interests

  • Volunteering
  • Traveling
  • Cliff Diving/ Swimming
  • Learning New Skills
  • Meeting New People
  • New Restaurants
  • Cooking
  • Sports
  • Interior Design

Timeline

Director of Operations

Muons Technology
03.2025 - Current

Supervisor & Lead Receptionist

Securitas/ Citgo Headquaters
03.2024 - Current

Some College (No Degree) - Business

University of Pennsylvania

CDL -

Driving Academy

Similar Profiles

  • Henk Volschenk

    Henk VolschenkHenk Volschenk

    Training Supervisor at Cape Peninsula University of Technology (CPUT), South African Renewable Energy Technology Centre (SARETEC)Training Supervisor at Cape Peninsula University of Technology (CPUT), South African Renewable Energy Technology Centre (SARETEC)

  • Alison Hawkins

    Alison HawkinsAlison Hawkins

    Vice President of Client Services at Orion Advisor Technology (Redtail Technology)Vice President of Client Services at Orion Advisor Technology (Redtail Technology)

  • Krishnaraja Ganapathy

    Krishnaraja GanapathyKrishnaraja Ganapathy

    Application Development Manager at BNY Mellon Technology India Pvt Ltd – Pershing TechnologyApplication Development Manager at BNY Mellon Technology India Pvt Ltd – Pershing Technology

  • Henry Lam

    Henry LamHenry Lam

    Warehouse Associate at UPSWarehouse Associate at UPS

  • Jennifer Pickard

    Jennifer PickardJennifer Pickard

    Purchasing and Operations Coordinator at Grace InstrumentPurchasing and Operations Coordinator at Grace Instrument

CREATE PROFILE