Deja Walker
Zanesville,OH
Summary
Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Multi-Skilled Technician
Genesis Healthcare System
12.2021 - Current
- Assisted in patient examinations by preparing examination rooms and updating medical records accurately.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Assisted nursing staff with medical procedures, maintaining adherence to protocols and hygiene standards.
- Provided compassionate care to patients, ensuring comfort and safety during daily activities.
Sales Associate
Colony Square Mall
07.2019 - 12.2021
- Engaged customers to identify needs and recommend appropriate products.
- Managed inventory levels to ensure product availability and minimize stockouts.
- Trained new sales associates on product knowledge and customer service techniques.
- Collaborated with team members to achieve monthly sales targets and improve performance.
- Built relationships with customers to encourage repeat business.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Increased sales revenue 25% by building strong rapport with customers and recommending appropriate products based on their needs.
Education
High School Diploma -
Zanesville High School
Zanesville, OH05-2021
Skills
- Vital signs monitoring
- Patient care
- Time management
- Compassion and empathy
- HIPAA compliance
- Basic life support
- Emergency response
- Active listening
- Patient advocacy
- Patient hygiene assistance
- Recording vital signs
Certification
BLS- Basic Life Support
CPI- Crisis Prevention Institution
Languages
English
Full Professional
Timeline
Multi-Skilled Technician
Genesis Healthcare System
12.2021 - Current
Sales Associate
Colony Square Mall
07.2019 - 12.2021
High School Diploma -
Zanesville High School