Hi, I’m
Dejeane Alexander
Kissimmee,FL
Summary
I am a driven business professional with over five years of experience in business development. Having worked in a variety of roles across multiple industries, I am well-versed in creating strategies and business plans to help organizations reach their goals. Currently, I am a student at Valencia majoring in Business Administration. In addition to my studies, I am also an manager at a hospitality company, where I am responsible for managing customer relations, overseeing financial operations, and developing new business opportunities. With my wealth of experience and education, I can prove to be an asset to any organization looking to take their business to the next level.
Overview
5
years of professional experience
Work History
Millenium Managment
Assistant General Manager
06.2021 - Current
Job overview
- Created employee schedules to align coverage with forecasted demands.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Monitored guest feedback, using to improve service and departmental operations.
- Conducted regular training sessions for staff to keep up to date with customer service practices.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Managed budget implementations, employee evaluations, and contract details.
Max Tax Accounting
Administrative Manager
10.2018 - 10.2022
Job overview
- Recruited, hired, trained and supervised staff of 10 and implemented mentoring program that offered positive employee engagement.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Prepared tax returns, extensions, tax planning calculations and write-ups for all types of organizations and entities, including individuals.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Met department budgets by monitoring and reporting on office expenses.
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
Education
Valencia Community CollegeKissimmee, Fl
Bachelor Of Applied Sciences from Human Resources Management
University Overview
- Dean's List Fall 2020
Saint Cloud HighschoolSt.Cloud, Fl
High School Diploma
05.2012
Skills
- Business Knowledge
- Leadership
- Bilingual
- Financial Reporting
- Policy Development and Enforcement
- Customer Relationship Management
- Hiring and Onboarding
- Front Office Operations
- Computer Proficiency and Microsoft Office
- Budgeting and Cost Control
Accomplishments
- Achieved certification through the Institute of Certified Professional Managers (ICPM): Certified Manager (CM), 2020
- Achieved certification through Valencia Community College: Certified Business Specialist, 2021
Timeline
Assistant General Manager
Millenium Managment
06.2021 - Current
Administrative Manager
Max Tax Accounting
10.2018 - 10.2022
Valencia Community College
Bachelor Of Applied Sciences from Human Resources Management
Saint Cloud Highschool
High School Diploma
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