Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Dejia Nichols

Huntsville,AL

Summary

I am a seasoned administrative assistant and tech with experience in the medical and mental health field. I specialize in providing an exceptional experience in appointment scheduling, insurance verification, and coordination of benefits.
I am committed to contributing my ability to meet the goals of the organization, complete time-sensitive administrative/ tech tasks, and organize and maintain patient records while maintaining the high standards of quality expected of my position.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cardiovascular Technician

Huntsville Hospital
Huntsville, AL
10.2023 - Current
  • Prepared patients for invasive procedures.
  • Identified abnormal rhythms on EKGs and other cardiac monitoring devices; reported findings to physicians immediately.
  • Monitored patients' blood pressure and heart rates before, during, and after procedures.
  • Responded promptly to emergencies involving cardiac arrest, or life-threatening arrhythmias.
  • Monitored vital signs during diagnostic and therapeutic procedures.
  • Maintained a clean and organized work environment in accordance with safety regulations.
  • Take vital signs and document results.

Administrative Assistant

Coleman & Consultants
Huntsville, AL
02.2020 - 10.2023
  • Serve as the initial point of contact, and technical expert on all office functions.
  • Provide exemplary customer service to resolve any arising issues.
  • Receive and review progress notes for accuracy before billing, reimbursement of services.
  • Process payments through the organization’s online portal, and various automated systems.
  • Contact clients to make payment arrangements for existing, outstanding balances.
  • Schedule client appointments based on the clinician’s master schedule.
  • Perform reminder phone calls to clients about their upcoming appointments, and reschedule appointments if necessary.
  • Manage a multi-phone line system and answer inquiries about the services available.
  • Access, manage, verify, and safeguard medical records according to HIPAA, and ensure patient confidentiality.
  • Process new hire paperwork, and track the status of background clearances.
  • Notify human resources and senior officials of all personnel security issues.
  • Manage the employee database and company records through Microsoft Excel, and update information as needed.
  • Compose outgoing correspondence to clients and business vendors via email or standard mail.
  • Schedule interviews for prospective new hires, and complete exit interviews.
  • Arrange the internship schedule for college interns for the semester.
  • Audit company records to ensure the accurate maintenance of company files.

Cashier/Food Server

Mei Wei Asian Bistro
Huntsville, AL
07.2019 - 06.2022
  • Operate the point-of-sale cash register, and handle approximately 60 cash transactions daily.
  • Verify money counts in cash drawers, and monitor cash limits.
  • Process payments, recommend products, and services to guests.
  • Manage seating arrangements, and greet guests upon arrival.
  • Train and supervise new employees on company policies and procedures throughout the onboarding process.
  • Resolve customer complaints through effective customer resolution, and inform management of actions taken.
  • Execute backup inventory, ordering, and stocking of store supplies.
  • Collaborate with management on new training methods and local procedures.
  • Provide prompt and efficient service to guests.
  • Enforce health code standards, and ensure compliance with safety regulations.

Education

GED -

Calhoun Community College
Huntsville, AL
08-2022

Associate of Applied Science -

Calhoun Community College
Huntsville, AL

Skills

  • Electrocardiogram monitoring
  • Patient preparation
  • Cardiac emergency response
  • Medical documentation
  • Customer service
  • HIPAA compliance
  • Data entry
  • Time management
  • Master scheduling
  • Coordination of Benefits
  • Insurance verification
  • Medical billing
  • Patient intake and services
  • Client Management
  • Cash handling
  • Customer resolution
  • Organization
  • Microsoft Office products
  • Multi-phone line system
  • Training and mentoring
  • EKG interpretation
  • Appointment scheduling

Certification

  • CPR Certified

Languages

Spanish
Limited
khmer
Limited

Timeline

Cardiovascular Technician

Huntsville Hospital
10.2023 - Current

Administrative Assistant

Coleman & Consultants
02.2020 - 10.2023

Cashier/Food Server

Mei Wei Asian Bistro
07.2019 - 06.2022

GED -

Calhoun Community College

Associate of Applied Science -

Calhoun Community College

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Dejia Nichols