Highly motivated Sales manager with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Dynamic professional with over 13 years of experience in tourism management and guest relations, notably with China Travel Service. Excelled in enhancing company branding and developing tourism strategies, achieving a significant increase in customer satisfaction. Skilled in emergency response and social media marketing, adept at fostering positive customer experiences and ensuring safety.
From May 2006 to December 2019:
Served as the HR manager of China Northern Travel Agency, responsible for coordinating the connection between tour guides and passengers, making detailed route arrangements, and ensuring the safety of passengers' lives and property.
From May 2022 to August 2024:
I worked as an account manager in a Chinese restaurant in the United States, responsible for connecting with new customers such as visiting tour groups and maintaining existing customers in the United States.