Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dejin Che

Pleasanton,CA

Summary

Highly motivated Sales manager with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

Dynamic professional with over 13 years of experience in tourism management and guest relations, notably with China Travel Service. Excelled in enhancing company branding and developing tourism strategies, achieving a significant increase in customer satisfaction. Skilled in emergency response and social media marketing, adept at fostering positive customer experiences and ensuring safety.

Overview

16
16
years of professional experience

Work History

Tour Guide

China Travel Service
03.2006 - 07.2022

From May 2006 to December 2019:

Served as the HR manager of China Northern Travel Agency, responsible for coordinating the connection between tour guides and passengers, making detailed route arrangements, and ensuring the safety of passengers' lives and property.


From May 2022 to August 2024:

I worked as an account manager in a Chinese restaurant in the United States, responsible for connecting with new customers such as visiting tour groups and maintaining existing customers in the United States.

Education

Bachelor - Marketing Management And Research

Heilongjiang University
China
07.2004

Skills

  • Tourism Development
  • Company Branding
  • Tourism Management
  • Guest Relations
  • Emergency Response
  • Social Media
  • Marketing
  • Product promotions
  • Merchandising expertise
  • Guest services
  • Inventory control procedures
  • Cash register operations
  • Loss prevention

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Tour Guide

China Travel Service
03.2006 - 07.2022

Bachelor - Marketing Management And Research

Heilongjiang University
Dejin Che