Dejon Brantley
Humble
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
12
12
years of professional experience
Work History
Unarmed Security Officer
St. Moritz Security Services, Inc.
12.2021 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Provided exceptional customer service, addressing resident concerns promptly and professionally.
- Provided exceptional customer service by resolving claims quickly and efficiently.
- Developed strong relationships with clients, providing excellent customer service and support.
Grill Cook
Chipotle Mexican Grill
06.2019 - 12.2021
- Dishes
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Store Associate
Afees Exchange
03.2018 - 04.2019
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
Module Lead
Buckthorn Construction
06.2017 - 11.2017
- Assessed operant systems for efficiency and functionality, providing written suggestions on enhancements needed to meet operational goals.
- Oversaw quality assurance testing on new installations.
- Researched and acquired new hardware to maximize system functionality and meet required performance metrics.
- Designed technical upgrade paths, incorporating requested functionality and performance enhancements.
- Provided exceptional technical support for clients experiencing issues with implemented modules.
Pads Crew
Elight Electric
08.2016 - 12.2016
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Trench Worker
Helix Electric
11.2015 - 08.2016
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Evaluated customer needs and feedback to drive product and service improvements.
- Frequently inspected production area to verify proper equipment operation.
Spotter
Mortenson Construction
10.2014 - 08.2015
- Assist the Operator in maneuvering equipment into position to prevent injury to the operator, spotter, or other personnel and prevent property damage. While working there i received great feedback and also received Employee of the month. This was my first Solar Construction job.
- Increased efficiency by maintaining clear lines of communication between lifting equipment operators and ground personnel.
- Improved overall spotting efficiency by actively participating in training sessions focused on new equipment usage guidelines and best practices for signal communication techniques.
- Reduced accidents through vigilant monitoring of the worksite, identifying potential hazards and taking corrective actions promptly.
- Demonstrated adaptability and flexibility when faced with unexpected changes in project timelines or job site conditions, ensuring successful task completion despite challenges encountered.
- Decreased risk of injury or damage by accurately estimating weights of loads before lifting operations commenced, allowing for proper adjustments beforehand if needed.
Packer
Pactiv
03.2013 - 12.2013
- Check finished product for quality issues as it comes off of the conveyor. Pass packages through the tape machine after packing containers. Mark and label containers, container tags, or products using marking tools. Measure, weigh, and count products and material. Examine and inspect containers, materials, and products in order to ensure that packaging specifications are met. Responsible for keeping the work area clean, build and label boxes on the pallet and then scrap the defected material. This was my first warehouse job; and this was where my work ethic started.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with safety, health, and environmental regulations as prescribed by law.
Education
High School Diploma -
Copperas Cove High School
Copperas Cove, TX05.2012
Skills
- Customer service
- Warehouse Experience
- Cash handling
- Retail
- Construction
- Inventory
- Packaging
- Security equipment operation
- Active listening
- Critical thinking
- Customer relations
- Problem resolution
Timeline
Unarmed Security Officer
St. Moritz Security Services, Inc.
12.2021 - Current
Grill Cook
Chipotle Mexican Grill
06.2019 - 12.2021
Store Associate
Afees Exchange
03.2018 - 04.2019
Module Lead
Buckthorn Construction
06.2017 - 11.2017
Pads Crew
Elight Electric
08.2016 - 12.2016
Trench Worker
Helix Electric
11.2015 - 08.2016
Spotter
Mortenson Construction
10.2014 - 08.2015
Packer
Pactiv
03.2013 - 12.2013
High School Diploma -
Copperas Cove High School
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