DeJuan Adams

ATM Cash Replenishment & Maintenance

• Deliver cash to ATMs, ensuring adequate funds were available for customers and performing minor maintenance tasks as required.

Emergency Response & Threat Management

• Trained to respond to security threats, robbery attempts, or emergencies, following protocols to ensure the safety of cargo and personnel.

Risk Management & Incident Reporting

• Proactively identified potential risks and threats, reporting incidents to law enforcement and Brinks management promptly.

Handling Special Cargo

• Transport high-value items, such as precious metals, jewelry, and sensitive documents, following strict safety protocols.

(2022-2023 NFL Season, 2023-2024 NFL Season)

Crowd Management and Control Ensuring Player Safety

• Preventing Field Rushes: Worked proactively to prevent fans from storming the field during or after the game.
• Protecting Players: Responsible for maintaining the safety of players both on and off the field, ensuring that there are no threats to player health or security during the game.
• VIP Protection: Ensured the safety of VIPs, including team owners, league executives, and other high-profile individuals in attendance.

Cash Handling & Balancing

• Maintain a balanced cash drawer, ensuring all transactions are correctly recorded and balanced at the end of each shift.
• Handle large sums of money, ensuring accuracy and compliance with bank procedures for currency storage and transportation.

Processing Transactions

• Accurately process a variety of financial transactions, including deposits, withdrawals, transfers, and loan payments.

Customer Service & Client Interaction

• Provide excellent customer service by greeting clients and assisting with inquiries regarding accounts, services, and transactions.

(2019-2020 NFL Season)

Guest Arrival & Check-In Event Logistics and Troubleshooting

• Welcome & Escort: Greet VIP guests(family of players, sponsors, ownership) upon their arrival, escort them to their seats, and ensure that they are settled in comfortably.
• Problem-Solving: Address any issues that arise during the event, such as seating issues, delays, or complaints, ensuring that problems are resolved quickly and efficiently.
• VIP Experience Coordination: Assist with organizing special experiences for premium ticket holders, such as meet-and-greets with players, access to exclusive pre-game or post-game events, or private tours of the stadium.