Summary
Overview
Work History
Education
Skills
Certification
Timeline
OfficeManager
DeJuan Fane

DeJuan Fane

Forklift And Warehouse Supervision
Jackson,TN

Summary

Dynamic leader with a proven track record at Ryder Logistics, adept in fostering team collaboration and driving performance improvement. Skilled in conflict resolution and coaching, I excel in enhancing team productivity and customer satisfaction. Expertise in process improvement and staff training ensures operational excellence. Achieves results through effective team supervision and problem-solving.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Team Leader

Ryder Logistics
01.2017 - 01.2025
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Assisted in recruitment to build team of top performers.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Facilitated decision-making processes within group through open dialogue and consensus-building techniques.

Assembly Line Worker

Srg Global
05.2009 - 06.2017
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Assisted in recruitment to build team of top performers.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Facilitated decision-making processes within group through open dialogue and consensus-building techniques.

Education

High School Diploma - General Studies

Hayti High School
Hayti, MO
05.2002

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Team supervision
  • People management
  • Staff training
  • Work Planning and Prioritization
  • Coaching and mentoring
  • Documentation and reporting
  • Performance improvement
  • Work planning
  • Complex Problem-solving
  • Analytical thinking
  • Goal setting
  • Overseeing daily activities
  • Quality improvement
  • Conflict resolution
  • Daily workflow improvement
  • Mentoring
  • Leading team meetings
  • Safety
  • Relationship building
  • Safety processes and procedures
  • Staff education and training
  • Process improvement
  • Team building
  • Coaching
  • Client support
  • Cash handling
  • Flexible schedule
  • Client service
  • Issue resolution
  • Complaint resolution
  • Shift scheduling
  • Giving constructive feedback
  • Evaluating employee work
  • Team Check-ins
  • Performance evaluations
  • Influencing skills
  • SMART goals
  • Employee evaluation
  • Technical support
  • Overtime management
  • Feedback delivery
  • Onboarding and orientation
  • Key performance indicators
  • Sales expertise
  • Expectation setting
  • Account management
  • Call center operations
  • SOP adherence
  • Meeting facilitation
  • Service level agreements
  • Lean manufacturing
  • Telemarketing expertise
  • Verbal and written communication
  • Client communication
  • Deadline management

Certification

I am forklift certified I am also CPR certified

Timeline

Team Leader

Ryder Logistics
01.2017 - 01.2025

Assembly Line Worker

Srg Global
05.2009 - 06.2017

High School Diploma - General Studies

Hayti High School
DeJuan FaneForklift And Warehouse Supervision