Sherina Moses
Beltsville,Maryland
Summary
Adept at working effectively unsupervised and quickly mastering new skills. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Focused Receptionist with 3 years of hands-on experience answering phone calls, scheduling meetings and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Nurse Extern
Adventist HealthCare
Silver Spring, MD
06.2024 - Current
- Assessed patient vital signs, such as temperature and blood pressure.
- Demonstrated knowledge of infection control protocols while providing patient care services.
- Provided emotional support and companionship to patients.
- Provided assistance with activities of daily living, including bathing, dressing, toileting and ambulation.
- Shadowed nursing staff to better understand care approaches and learn proper procedures.
- Engaged in continuous learning to enhance nursing knowledge and skills.
- Demonstrated ability to work independently as well as collaboratively within a team environment.
Library Student Assistant
Washington University
Takoma Park, MD
08.2021 - Current
- Helped patrons find specific materials, access library technology and learn borrowing policies.
- Contributed to library event setup and cleanup.
- Served patrons with friendly and professional communication during check-out transactions.
- Demonstrated professionalism and integrity in interactions with coworkers, management and patrons.
- Leveraged knowledge of library categorization method to reshelve materials.
- Helped facilitate interlibrary loans and followed up with patrons to provide updates.
- Participated in periodic inventories of library collections.
- Kept watchful eye on front desk to encourage protected library environment.
- Oversaw check-in and check-out process of library books and materials at circulation desk.
Childcare Provider
Self-employed
Bowie, MD
05.2019 - 05.2022
- Assisted children in development of social, communication and problem-solving skills.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
- Organized and planned age-appropriate reading, crafts and music lessons.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Obtained proper CPR certificates to ensure proper child care and safety
Medical Spa Receptionist
Junin Laser Spa
Crofton, MD
07.2020 - 12.2020
- Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
- Greeted guests and members upon arrival to create positive first impressions.
- Coordinated front desk operations and diligently helped in-person visitors and callers with knowledgeable assistance.
- Advised customers of seasonal promotions to create rapport and improve sales.
- Input client information into booking system accurately and completely to chart sales metrics.
Education
Bachelor of Science - Nursing
Washington Adventist University
Takoma Park, MD04.2025
High School Diploma -
Takoma Academy
Takoma Park, MD07.2020
Skills
- People Skills
- Supervision & Leadership
- Critical Thinking
- Customer Service
- Reliable & Trustworthy
- Problem Resolution
- Safety Awareness
- Computer Skills
- Customer Service
- Typing
- Delivery Experience
- Leadership
- Good Work Ethic
- Answering and Directing Calls
- Payment Collection
- Interpersonal Communication
- Organization and Efficiency
- Documentation and Reporting
- Call Answering and Routing
Certification
-2x BLS CPR/First Aid certified
-Certified Nursing Assistant
Timeline
Nurse Extern
Adventist HealthCare
06.2024 - Current
Library Student Assistant
Washington University
08.2021 - Current
Medical Spa Receptionist
Junin Laser Spa
07.2020 - 12.2020
Childcare Provider
Self-employed
05.2019 - 05.2022
Bachelor of Science - Nursing
Washington Adventist University
High School Diploma -
Takoma Academy
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