Deknetra Perry
Wilmington,DE
Summary
Achieved proficiency in medical billing to add significant value to healthcare operations.,Permitted to engage in employment throughout the US with any employer.
Overview
31
31
years of professional experience
Work History
Direct Support Professional
Qma
Newark, DE
10.2024 - 01.2026
- Updating and Using Relevant Knowledge
- Interpreting the Meaning of Information for Others
In Home Caregiver
Wilmington, DE
09.2017 - 04.2022
- Caregiver for mother until her passing.
Insurance Representative
HBCS
Wilmington, DE
05.2017 - 08.2017
- Researching and solving Medicare claims to be processed and paid correctly while also maintaining a timely manner.
General Clerk
Division Of Social Services
Newark, DE
10.2016 - 05.2017
- Responsible for entering clients benefits into system
- Answering and transferring phone calls Scan copy and maintain files
- Ensure accurate data is input into the system
Medical Biller/PSA
Department Of Veterans Affairs
Wilmington, DE
08.2001 - 05.2011
- Arrange for debt repayment or establish repayment schedules, based on customers’ financial situations
- Receive payments and post amounts paid to customer accounts
- Advise customers of necessary actions and strategies for debt repayment
- Answer customer questions regarding problems with their accounts
- Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims
- Documenting/Recording Information
- Processing Information
- Making Decisions and Solving Problems
- Analyzing Data or Information
- Performing Administrative Activities
- Experience with: Diagnostic and procedural coding software, Healthcare common procedure coding system HCPCS software, Medical procedure coding software, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Spreadsheet software
Medical Billing Instructor Dawn Training Institute
Dawn Training Institute
Wilmington, DE
02.2008 - 06.2009
- Developed and implemented engaging lesson plans to enhance student learning experiences.
- Facilitated workshops to improve instructional techniques and promote best practices in education.
- Mentored junior instructors, providing guidance on curriculum design and classroom management strategies.
- Assessed student performance and provided constructive feedback to support academic growth.
- Boosted student performance by providing individualized support and targeted feedback.
- Promoted classroom safety, collaboration, and best practices.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
Housekeeping and Dietary Aid
Robino Assistant Living Facilities
Wilmington, DE
05.1995 - 10.2001
- Responsibilities
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met
- Disinfect equipment and supplies, using germicides or steam-operated sterilizers
- Keep storage areas and carts well-stocked, clean, and tidy
- Sort, count, and mark clean linens and store them in linen closets
- Establishing and Maintaining Interpersonal Relationships
- Communicating with Supervisors, Peers, or Subordinates
- Training and Teaching Others
- Organizing, Planning, and Prioritizing Work
- Assisting and Caring for Others
- Experience with: Cleaning brushes, Dust mops, Housekeeping carts
Administrative Office Assistant
Dr. Fallornia Primary Care
New Castle, DE
08.2001 - 09.2001
- Responsibilities
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
- Complete and mail bills, contracts, policies, invoices, or checks
- Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail
- Monitor and direct the work of lower-level clerks
- Review files, records, and other documents to obtain information to respond to requests
- Documenting/Recording Information
- Performing Administrative Activities
- Organizing, Planning, and Prioritizing Work
- Updating and Using Relevant Knowledge
- Interpreting the Meaning of Information for Others
- Experience with: 10-key calculators, Billing software, Data input scanners, Database software, Electronic Data Interchange EDI systems, Medical condition coding software, Medical procedure coding software, Microsoft Office software, Records management software
Education
Certificate - Medical Biller/Health Insurance Claims Examiner Program
Dawn Career Institute Inc
Wilmington, DE01-2001
Diploma - Basic
Wilmington High School
Wilmington, DE01-1998
Skills
- Balance sheet reconciliation
- HIPAA
- Insurance Verification
- Records Management
- Workers' compensation law
- Senior care
- ICD coding
- Medical Scheduling
- Accounts receivable
- Hospital Experience
- Caregiving
- Microsoft Office
- Telehealth
- EDI
- Workers Compensation claims, Dental and Prescription Billing and also Tort Feasor cases (9 years)
- Medical Office Experience
- Compliance management
- Medical Terminology
- 10 Key Data Entry
- Conflict management
- Customer relationship management
- Phone etiquette
- Medical Records
Timeline
Direct Support Professional
Qma
10.2024 - 01.2026
In Home Caregiver
09.2017 - 04.2022
Insurance Representative
HBCS
05.2017 - 08.2017
General Clerk
Division Of Social Services
10.2016 - 05.2017
Medical Billing Instructor Dawn Training Institute
Dawn Training Institute
02.2008 - 06.2009
Medical Biller/PSA
Department Of Veterans Affairs
08.2001 - 05.2011
Administrative Office Assistant
Dr. Fallornia Primary Care
08.2001 - 09.2001
Housekeeping and Dietary Aid
Robino Assistant Living Facilities
05.1995 - 10.2001
Certificate - Medical Biller/Health Insurance Claims Examiner Program
Dawn Career Institute Inc
Diploma - Basic
Wilmington High School