Del Banuelos
Summary
Over 34 years of sales management experience with a proven track record of interpersonal and public relation skills with the expertise to manage by accountability in order to achieve desired production results.
Manged 12 offices with a total staff of 145 employees, from Ohio to California. Directed and oversaw Branch Development, recruited and trained full sales and administrative staff.
Talented Mortgage professional with proven track record of providing financial services to clients while managing complex loan transactions. Possesses deep understanding of credit analysis, loan origination and closing. Offers great time management and task prioritization skills.
Overview
26
26
years of professional experience
Work History
Mortgage Loan Officer
AMG Capital Mortgage
08.2021 - Current
- Set production record of 12 funded loans in a month.
- Developed extensive network of referral partners to source new mortgage loan opportunities.
- Developed and maintained relationships with customers, lenders and other third parties.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Worked with underwriters to fix application problems and resolve issues.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
Mortgage Loan Officer
FundRite Mortgage
04.2018 - 08.2021
- Set branch production record of 14 funded loans in a month.
- Worked with underwriters to fix application problems and resolve issues.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
Sales Manger- Loan Officer
Cherry Creek-Primary Residential Mortgage
01.2016 - 05.2017
- Ranked number one in production with a staff of 10 loan officers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Collaborated with other departments to promptly process loan applications.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Originated and managed 9 loan officers to meet and exceed production goals.
Lending Manger- Regional Manager
JPMorgan Chase
07.2010 - 06.2014
- Results driven Lending Manager with a track record of Sales Management excellence, responsible for managing 12 loan officers in the Inland Empire, supporting 25 bank branches, responsible for sales growth in the bank branches. sales training and meeting production goals for my assigned territory.
- Ranked seven out of fifty Lending Managers in California in 2013.
- Increased and achieved number one Customer Satisfaction Award for the market in 2013 with a 85% customer satisfaction and ranked number 1 out of 11 branches.
- Ranked number one in total funded units for the fist half of 2014 and number two for year.
Regional Sales Manager
JPMorgan Chase
12.1997 - 03.2008
- Recruited and increased sales staff from 25 employees to 145 employees.
- Increased production from 12 million a month to 46 million a month by recruiting and retaining top Sales Branch Managers and loan officers in my assigned territory.
- Increased closure rate from 60 percent to 90 percent by submitting complete loan files and offering the right loan program to the customers.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Implemented weekly weekly conference calls with processing team to improve diplomatic communication and develop a teamwork environment, which resulted in higher production, higher closure rate and a reduction in customer complaints.
- Generated detailed sales reports and forecasts to analyze performance, track progress and manage profit and loss for the Region.
- Perform one on one reviews with Branch Managers to achieve production objectives and coaching opportunities.
Education
High School Diploma -
Sierra Vista High School
Baldwin Park, CA06.1987
Skills
- Sales Management/Production
- Relationship Building
- Employee Relations and Retention
- Business Development
- Sound Business Decisions
- Analytical Thinking
- Performance Coaching
- Problem Solving
- Training, Cross Selling Skills and Strong Organization skills
Timeline
Mortgage Loan Officer
AMG Capital Mortgage
08.2021 - Current
Mortgage Loan Officer
FundRite Mortgage
04.2018 - 08.2021
Sales Manger- Loan Officer
Cherry Creek-Primary Residential Mortgage
01.2016 - 05.2017
Lending Manger- Regional Manager
JPMorgan Chase
07.2010 - 06.2014
Regional Sales Manager
JPMorgan Chase
12.1997 - 03.2008
High School Diploma -
Sierra Vista High School
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