Delacia Chambers
Apopka ,Florida
Summary
Developed strong interpersonal and organizational skills in funeral home environment, focusing on providing compassionate care and support. Demonstrates ability to handle sensitive situations with professionalism and empathy, ensuring smooth and respectful service operations. Seeking to transition into new field where these transferable skills can be effectively utilized.
Overview
4
4
years of professional experience
Work History
Funeral Home Assistant
Unity Memorial Funeral Home East
Apopka, FL
01.2022 - Current
- Contributed to a positive work environment through effective communication and teamwork with colleagues.
- Maintained a clean and organized facility, creating a comfortable environment for grieving families and guests.
- Assisted in coordinating funerals by working closely with families to address their specific needs and preferences.
- Collaborated with vendors to ensure timely delivery of products such as caskets, flowers, and memorial items for services.
- Greeted funeral guests and coordinated seating.
- Provided personal assistance, emotional support and personal care to clients.
- Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
- Participated in ongoing training opportunities to stay current on industry standards and best practices.
- Provided exceptional customer service by addressing concerns or questions from clients in a timely manner.
- Enhanced client satisfaction by providing compassionate and attentive support during funeral arrangements.
- Demonstrated empathy and understanding while interacting with bereaved individuals during difficult times.
- Contributed to the overall success of the funeral home by consistently providing exceptional service and support to clients during their time of need.
Host, Busser, Server, Dishwasher, Cashier, Food Ru
The G-Spot
Apopka, FL
12.2021 - 2023
- Managed large parties and unexpected events during busy shifts with composure.
- Answered customer inquiries regarding hours, seating, and menu details.
- Processed reservations and to-go orders while providing accurate wait times.
- Promptly greeted and seated guests upon arrival to enhance customer satisfaction.
- Supported servers and staff by maintaining readiness of dining areas for guests.
- Delivered pick-up and curbside orders directly to customers.
- Maintained cleanliness in customer areas by removing trash and spills.
- Assisted in keeping dining spaces pristine for an optimal guest experience.
Education
High School Diploma -
New Directions Community School
Orlando, FLSkills
Effective communication
Compassion and empathy
Time management
Strong work ethic
Timeline
Funeral Home Assistant
Unity Memorial Funeral Home East
01.2022 - Current
Host, Busser, Server, Dishwasher, Cashier, Food Ru
The G-Spot
12.2021 - 2023
High School Diploma -
New Directions Community School