Delaena McClure
Liberty Center,OH
Summary
Knowledgeable Produce Manager committed to accurately preparing all produce and ensuring proper rotation of all products. Adept at managing inventory control and maintaining proper stock. Expertise of all organic, local, and commercial produce products. Welcoming Produce Manager handling all inventorying and customer inquiries. Adept at coaching and mentoring new team members and establishing consumer confidence in company's fresh produce mantra. Hardworking Produce Manager safely operates equipment. Sound knowledge of fruits vegetables, and display set up procedures. Cheerful and friendly assisting customers in choosing best produce for individual dietary and health needs.
Overview
4
4
years of professional experience
Work History
Produce Manager
Chief Supermarket
Napoleon , OH
06.2021 - Current
- Supervised staff members in the produce department, delegating tasks and training new employees.
- Resolved customer complaints promptly while maintaining a positive attitude towards customers.
- Analyzed sales data to identify trends in customer purchasing habits, optimizing product selection accordingly.
- Built relationships with vendors through frequent communication regarding orders and shipments.
- Monitored and maintained quality standards for all produce items, ensuring freshness and safety compliance.
- Conducted weekly inventories to track shrinkage losses due to expiration dates or mishandling by staff.
- Maintained a safe work environment by adhering to all safety regulations and policies.
- Received produce deliveries and unloaded produce.
- Trained and coached new team members.
- Trimmed, washed, and bundled produce.
- Priced produce to achieve margin and sales goals while maintaining competitive pricing profile.
- Lead by example and took responsibility for all actions drive culture of performance excellence.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Manager on Duty
Chief Supermarket
Napoleon, Ohio
06.2021 - Current
- Interacted with customers regularly to ensure their needs were met.
- Investigated incidents reported by customers or staff members.
- Audited cash registers at the end of each shift for accuracy.
- Trained new employees on job duties and company policies.
- Assigned tasks to employees and monitored progress of projects.
- Resolved customer complaints in a professional manner.
- Performed administrative tasks such as filing documents or preparing reports.
- Managed team of XX employees, ensuring high productivity and quality standards were met.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Trained new employees on company policies, job duties, and performance expectations.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
Education
High School Diploma -
Liberty Center Local Schools
Liberty Center, OH05-2022
Skills
- Inventory management
- Quality control
- Vendor relations
- Sales analysis
- Customer service
- Team leadership
- Keeping my work area clean
- Employee training
- Conflict resolution
- Department leadership
- Verbal and written communication
- Positive attitude
- Customer relations
- Time management abilities
- Communication skills
- Employee motivation
- Coaching and mentoring
- Multitasking
- Cash handling
- Workplace safety
- Problem solving
- Staff training and development
- Staff management
- Inventory control
- Public speaking
- Training and mentoring
- Decision-making
- Industrial hygiene
- Goal oriented
- Safety protocols
- Self motivation
Timeline
Produce Manager
Chief Supermarket
06.2021 - Current
Manager on Duty
Chief Supermarket
06.2021 - Current
High School Diploma -
Liberty Center Local Schools
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