Delahna Rawlins
Miami,FL
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Pool Attendant
Boucher Brothers
Miami , FL
2023.04 - 2024.08
- Greeted customers upon arrival at the pool area.
- Monitored activities within the pool area to identify potential hazards or issues.
- Ensured safety of guests by enforcing all safety policies and practices.
- Conducted daily maintenance of the pool such as cleaning, skimming, and testing water chemistry.
- Assisted in setting up chairs, umbrellas, tables, and other items needed for events or gatherings.
- Provided guidance to children in a safe manner while they are playing in the pools or hot tubs.
- Collected used towels and properly disposed of waste.
- Provided guests with towels, shades and refreshments, answering questions and concerns.
- Set up pool umbrellas, loungers and other pieces of furniture.
- Assisted with the setup and takedown of pool events and activities.
- Managed crowd control during peak hours to prevent overcrowding in the pool area.
- Enforced pool rules to prevent accidents and ensure a safe swimming environment.
- Handled guest inquiries and resolved issues related to pool services and amenities.
- Supplied guests with towels, shade umbrellas, and refreshments to provide comforting, welcoming environment.
- Trained new pool attendants on safety protocols and customer service standards.
Education
High School Diploma -
Monsignor Edward Pace
Miami Gardens, FL2023-05
Skills
- Pool safety
- Guest service
- Pool Maintenance
- Weather Monitoring
- Public Safety
- Rules Enforcement
- Basic First Aid
- Multitasking
- Adaptability
- Pool operations
- Customer Service
- Equipment Inspection
- Team building
- Organizational Skills
- Active Listening
- Continuous Improvement
- Teamwork and Collaboration
- Problem-Solving
- Adaptability and Flexibility
- Attention to Detail
Timeline
Pool Attendant
Boucher Brothers
2023.04 - 2024.08
High School Diploma -
Monsignor Edward Pace
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