Summary
Overview
Work History
Education
Skills
Timeline
Generic

Delain Trevino

Corpus Christi

Summary

Dynamic customer service professional with a proven track record at Walgreens, excelling in problem-solving and teamwork. Recognized for enhancing customer satisfaction through effective communication and attention to detail. Adept at multitasking and training staff, contributing to improved service delivery and operational efficiency in fast-paced environments.

Professional with hands-on experience in collaborative environments, prepared to contribute to project success. Known for reliability and adaptability in meeting dynamic team needs. Exhibits strong organizational abilities and effective communication skills.

Overview

2026
2026
years of professional experience

Work History

Customer Service Associate

Walgreens
10.2024 - Current
  • Provided prompt assistance to customers, addressing inquiries and resolving issues effectively.
  • Maintained product knowledge to offer accurate information and recommendations to customers.
  • Processed customer transactions efficiently, ensuring accuracy and adherence to company policies.
  • Assisted in maintaining a clean and organized work environment to enhance customer experience.
  • Collaborated with team members to improve service delivery and resolve customer concerns promptly.
  • Adapted quickly to new procedures, contributing to smoother operations during peak hours.
  • Participated in training sessions to develop skills in customer engagement and problem-solving techniques.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.

Waitress Supervisor

.River Rose Tavern
04.2023 - 07.2024
  • Supervised daily operations to ensure efficient service and customer satisfaction.
  • Trained new staff on service protocols and menu knowledge.
  • Coordinated scheduling to optimize workforce coverage during peak hours.
  • Monitored dining area for cleanliness and adherence to health standards.
  • Assisted in resolving customer inquiries and complaints promptly.
  • Developed training materials to enhance team performance and service consistency.
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
  • Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.

Intern

Walgreens

Education

High School Diploma -

San Diego High School
San Diego, TX

CNA Certificate -

Coastal Bend College
Beeville, TX

No Degree -

Texas State University
San Marcos, TX

Skills

  • Teamwork and collaboration
  • Quick learner
  • Fast learner
  • Problem-solving
  • Team collaboration
  • Multitasking and organization
  • Goal-oriented mindset
  • Creative and resourceful
  • Flexible schedule
  • Job shadowing
  • Telephone etiquette
  • Interpersonal and social skills

Timeline

Customer Service Associate

Walgreens
10.2024 - Current

Waitress Supervisor

.River Rose Tavern
04.2023 - 07.2024

Intern

Walgreens

High School Diploma -

San Diego High School

CNA Certificate -

Coastal Bend College

No Degree -

Texas State University

Similar Profiles

CREATE PROFILE