Delaine Polly
Renton,WA
Summary
Engaging communicator with a strong ability to build positive relationships with customers and colleagues. Skilled in resolving conflicts and enhancing team collaboration through effective communication strategies. Consistently enhances customer satisfaction by ensuring clarity in all interactions.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Goalkeeper Coach
Valor Premier Soccer Club
Ravensdale, Washington
07.2025 - Current
- Mentored youth to develop strong work ethic as positive role model, fostering skill practice and personal growth.
- Instructed players on techniques and strategies, enhancing understanding of sport rules and regulations.
Manager, Design and Digital Coordinator
West Coast Goalkeeping
Maple Valley, Washington
06.2025 - Current
- Designed graphics, logos, and layouts for product illustrations and websites, enhancing brand identity.
- Oversaw daily operations of social media accounts, increasing engagement through strategic content scheduling.
- Collaborated with leadership and colleagues to coordinate staffing for each event.
- Organized merchandise on shelves according to product code or type.
- Assisted with packing and shipping of products to clients in accordance with company policies.
- Captured product images with digital cameras and lenses, using manual and automated settings.
- Edited and retouched images for various publications using Adobe Photoshop and Lightroom software.
- Edited video by adding graphics, titles, audio and special effects.
- Created innovative content formats based on user feedback and market trends, driving audience interaction.
Coach
West Coast Goalkeeping Summer Camp
Tukwila, Washington
07.2024 - Current
- Delivered actionable feedback to athletes, enhancing performance in practices and competitions.
- Organized and implemented training sessions, drills and exercises to improve technique, agility and strength.
- Motivated players through positive reinforcement, fostering confidence and teamwork during games and practices.
- NOTE: This is on a week-by-week basis, summers only.
Restaurant
Wooden City
Spokane, Washington
03.2024 - 06.2025
- Bussed tables during busy shifts to maintain cleanliness and efficiency.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Delivered food and drinks to bar and table customers, ensuring prompt service.
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Delivered food to guests in a timely manner while following safety protocols.
- Delivered friendly customer service, enhancing guest experience and satisfaction.
Summer Camp Counselor
Peter Fewing Soccer Camp
North Bend, Washington
07.2022 - 07.2024
- Applied coaching techniques to enhance players' skills and abilities.
- Ensured safety of all the children under my care at all times.
- Fostered effective working relationships with colleagues and stakeholders to support camp operations.
- NOTE: On a week-by-week basis, only in the summers.
Customer Service
Fred Meyer
Spokane, Washington
03.2020 - 02.2024
- Operated cash register with accuracy, processing various payment methods including cash, check, credit card, gift card, and automatic debit.
- Gathered carts from parking lot and inside store for customer use.
- Provided assistance with loading purchased items into customer vehicles.
- Monitored self-checkout area, ensuring smooth operations and adherence to safety guidelines.
- Bagged groceries for customers quickly and accurately.
- Gained diverse experience across three distinct retail locations, enhancing customer service skills.
Retail Sales
Dana Haynes
Spokane, Washington
2015 - 2023
- Sold candles and assisted customers in locating items, receiving multiple requests for return.
Education
Bachelor of Arts - Studio Art And Psychology
Eastern Washington University
Cheney, WA06-2025
Bachelor of Arts - Studio Art And Psychology
Seattle Pacific University
Seattle, WAHigh School Diploma -
Lake Stevens High School
Lake Stevens06-2021
Skills
- Team management
- Effective communication
- Customer service
- Coach and mentoring
- Active listener
- Quick learner
- Creative mindset
Certification
Food Handlers
Community Service
- Auction for Soccer Club- December 2018
- Helped Plant at Lake Stevens Senior Center- Summer 2017
- Northwest Harvest- Summer 2017
- Forgotten Children's Fund- Summer 2017
References
References available upon request.
Timeline
Goalkeeper Coach
Valor Premier Soccer Club
07.2025 - Current
Manager, Design and Digital Coordinator
West Coast Goalkeeping
06.2025 - Current
Coach
West Coast Goalkeeping Summer Camp
07.2024 - Current
Restaurant
Wooden City
03.2024 - 06.2025
Summer Camp Counselor
Peter Fewing Soccer Camp
07.2022 - 07.2024
Customer Service
Fred Meyer
03.2020 - 02.2024
Retail Sales
Dana Haynes
2015 - 2023
Bachelor of Arts - Studio Art And Psychology
Eastern Washington University
Bachelor of Arts - Studio Art And Psychology
Seattle Pacific University
High School Diploma -
Lake Stevens High School