Delan Wynn
Wixom,United States
Summary
Dynamic and motivated professional with a proven track record in leadership and strategic vision, seeking to transition into the pharmaceutical industry. Adept at driving organizational success and fostering team development, I bring a results-driven mindset to every challenge. My background includes hands-on experience in production supervision and area management, complemented by a CNPR pharmaceutical certification. Eager to apply my skills in sales and customer relationship management, I am passionate about contributing to the success of a leading pharmaceutical company by promoting innovative therapies and enhancing patient outcomes.
Overview
6
6
years of professional experience
Work History
Area Manager (Night Shift)
Amazon
Sterling Heights
02.2024 - Current
- Ensured team safety by promoting and adhering to Amazon's Health and Safety standards
- Led cross-functional teams to address and resolve operational challenges
- Maintained and upheld Amazon's high standards of process quality
- Ensured accurate inventory management and control
- Continuously sought to improve and streamline operational processes for enhanced efficiency
- Start of Shift daily announcement on target goals, safety tips, and quality standards
- Staffed AMZL delivery Associates (80-100)
- Provided day-to-day training for AMZL Associates
- Partnered with Safety and HR to maintain quality control standards.
Production Supervisor (Night Shift)
Stellantis
Sterling Heights
01.2023 - 01.2024
- Supervised team of 8 Team Leaders & 80 Operators in the production of WS Wagoneer Paint
- Successfully met production targets by collaborating with cross-functional teams to identify and resolve issues, while driving continuous improvement initiatives and ensuring sustainable solutions within the Zone
- Ensured a safe work environment by leading the team in enhancing safety measures and enforcing the use of mandated safety tools and procedures
- Analyzed shift performance to identify and address losses, coordinated World Class Manufacturing activities using the C-Matrix, and improved Zone performance
- Proactively analyzed quality KPIs for the Zone, prioritized quality issues, and provided strategic guidance to Team Leaders for effective resolution
- Optimized workforce allocation, managed absenteeism, and led training and development programs to build high-performing teams.
Style Advisor
Aritzia
Somerset
02.2022 - 12.2022
- Became #1 salesman in the first month of starting
- Consistently surpassed sales targets by 20%, achieving an average monthly sales volume of $50,000, with a peak of $75,000 during promotional periods at Aritzia.
- Utilized strong verbal and written communication skills to effectively present products and close sales, ensuring clear and impactful interactions with clients.
- Provided superior customer service by resolving complaints and inquiries, leading to a 6% increase in customer retention
- Developed comprehensive knowledge of fashion products, trends, and inventory, enabling effective client consultations and recommendations at Aritzia
- Identified sales opportunities and implemented targeted strategies to drive growth and maximize revenue.
Team leader
Logistics
Troy, MI
01.2019 - 11.2021
- Trained new employees on the job to implement a healthy and structured work environment
- Handled Packaging, collected and delivered customer orders daily
- Supported the development and efficiency of my team while executing the goals set for the day/week
- Responded to team members' questions, concerns, and directed them to management for immediate concerns
- Reviewed and analyzed systems to ensure products are distributed to clients in a timely manner.
Sales Associate, Women Shoes & Apparel
NORDSTROM
01.2019 - 11.2021
- Provided exceptional customer service and resolved customer complaints
- At Nordstrom, achieved an average monthly sales increase of 15%, contributing significantly to overall store performance.
- Cultivated and maintained robust client relationships through personalized service and attentive follow-ups, leading to high customer satisfaction
- Quickly learned and adapted to new products, trends, and sales techniques, showcasing flexibility and eagerness to continuously improve.
Education
Pharmacology/Pharmaceutical Sales Training Program - CNPR# - 711022023
National Association of Pharmaceutical Sales Representatives
Masters of Organizational Leadership -
Oakland University
08.2023
Bachelors of Integrative Studies -
Oakland University
04.2021
Skills
- Adaptability & Resilience
- Sales and Marketing Skill's
- Product Knowledge
- Regulatory Knowledge
- Business Acumen
- Leadership and Management
- Operational Efficiency
- Sales Expertise
- Pharmacology & Product knowledge
- Scientific Knowledge
- Problem-Solving
- Effective Communication
- Competitiveness
- Project management
- Data Analysis
- Discipline and Time management
- Relationship Management & Networking
- Healthcare System & Industry Understanding
- Emotional Intelligence & Empathy
- Microsoft Office
- Conflict Resolution
- Ethical Conduct
- Technical Proficiency
- Presentation Skills
Projects
Kappa Alpha Psi Fraternity Inc., 01/01/21, PRESENT, Event planner monthly, Marketing, and social media manager for Chapter, Plan community service outings - Adopt a family program (2020), Gamma Iota chapter of phi beta sigma Neighborhood clean-up (2020), Kappa car wash
Timeline
Area Manager (Night Shift)
Amazon
02.2024 - Current
Production Supervisor (Night Shift)
Stellantis
01.2023 - 01.2024
Style Advisor
Aritzia
02.2022 - 12.2022
Team leader
Logistics
01.2019 - 11.2021
Sales Associate, Women Shoes & Apparel
NORDSTROM
01.2019 - 11.2021
Pharmacology/Pharmaceutical Sales Training Program - CNPR# - 711022023
National Association of Pharmaceutical Sales Representatives
Masters of Organizational Leadership -
Oakland University
Bachelors of Integrative Studies -
Oakland University