Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Generic

DeLana Baker

Hondo,TX

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Warehouse Associate

Amazon
San Antonio, TX
10.2016 - 02.2017
  • Worked safely around moving machinery.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Wrapped pallets in shrink wrap prior to loading.
  • Checked packages and merchandise for damage and notified vendors.

Customer Service Representative

McCombs Ford West
San Antonio, TX
03.2016 - 12.2016
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Trained team members on cash register operation and cash handling.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Communicated with customers and team members to solve problems.
  • Operated POS cash register and equipment to collect payments.
  • Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
  • Generated routine reports and professional correspondence.
  • Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
  • Received and processed customer payments.
  • Processed checks, cash and credit purchases or refunds.

Education

Associate of Science - Business

Blinn College
Brenham, TX

Associate of Science - Business

Palo Alto College
San Antonio, TX

Skills

  • Order Picking and Processing
  • Warehouse Logistics
  • Lifting and Sorting
  • Conveyor Systems

Certification

  • Pharmacy Tech Training - Six Months

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Warehouse Associate

Amazon
10.2016 - 02.2017

Customer Service Representative

McCombs Ford West
03.2016 - 12.2016

Associate of Science - Business

Blinn College

Associate of Science - Business

Palo Alto College

Similar Profiles

CREATE PROFILE
DeLana Baker