Delana Tackett
Murfreesboro,TN
Summary
Accomplished Interior Designer with a proven track record at Ford Classic Homes, enhancing sales through customized design selections and innovative project management. Successful in developing strong client relationships through excellent client communication, led cross-functional teams to exceed client expectations by significantly improving homeowner relations and team productivity.
Overview
8
8
years of professional experience
Work History
Interior Design
Ford Classic Homes
08.2020 - Current
- Gathered interior design goals from clients and explained options through client meetings and communication.
- Led cross-functional team of professionals in executing complex interior design projects from concept through completion.
- Enhanced client satisfaction by providing exceptional interior design services tailored to individual needs.
- Developed customized interior design selections for upcoming spec homes in high-end communities resulting in increased sales and referrals with prospective buyers.
- Collaborated with architects, purchasing, and construction teams for seamless integration of interior design elements in overall project.
- Implemented new processes and tools for design department to ensure efficiency and growth on future projects.
- Stayed current on emerging trends in interior design, incorporating fresh ideas into unique client experiences and spec home designs.
- Mentored and trained new designers on best company practices in residential interior design, fostering a positive team environment, and increasing productivity levels.
- Assisted in selection of furniture, materials, and finishes for cohesive interior design schemes with clients, spec homes, and model homes.
- Organized, implemented, and maintained updating all Selection Centers to ensure a higher level client meeting experience.
- Conducted research on competitors' offerings to maintain an informed perspective on market trends within the interior design and new home construction industries.
- Coordinated with vendors and suppliers for the procurement of materials to maintain project timelines and budgets.
- Utilized AutoCAD software to create detail drawings for construction elements, space planning, furniture layouts, and design documentation tasks.
- Oversaw installation of finishes, furniture and other design elements to control final product with residential clients, model homes, and Parade Homes.
Designer
Crescent Homes
04.2018 - 08.2020
- Provided exceptional customer service throughout entire design process, ensuring timely communication with clients at all stages of construction.
- Led client meetings assisting in all final exterior and interior selections.
- Collaborated with architecture, purchasing, sales team, contractors, and product vendors to ensure seamless integration of design process throughout build process.
- Communicated product information, installation methods and product upgrade options through organized buyer meetings.
- Created detailed client paperwork through the Marks software program which was utilized by all departments and vendors.
- Streamlined internal processes through implementation of project management software tools which improved overall team efficiency.
- Designed and maintained all selection paperwork for upcoming spec homes in all communities.
- Executed the design, construction, and implementation of divisional Selection Center, and maintained product offerings based on current industry trends.
- Coordinated and maintained permitting process for upcoming lots for all communities with local municipalities.
- Submitted all DRC applications and provided follow-up communication and information needed for community approval.
- Utilized Bluebeam to update and maintain base plan sets submitted for permitting and used internally by purchasing, sales, and field teams.
- Collaborated closely with corporate team and division managers through weekly metrics meetings.
- Planned and executed all divisional team events.
- Worked closely with contractors and vendors to improve project coordination to complete projects on time and within budget.
Lead Designer
Signature Homes LLC
03.2016 - 03.2018
- Developed client relationships by working with them through all exterior and interior selections for their new home.
- Provided exceptional customer service throughout the entire building process for approximately 75 homeowners at a time, ensuring timely communication with clients at all stages of the building process from contract to closing.
- Created professional presentations using Newstar Design to creatively communicate design selections and generate final selection paperwork used in the field.
- Determined personalized needs, tastes and design preferences through thorough client selection's meetings.
- Oversaw installation of finishes and other design elements to control final product.
- Communicated product information, installation methods and product upgrade options.
- Conducted site visits and meetings with clients and Project Managers to ensure successful project execution.
- Mentored new designers in best practices for efficient project management and effective client communication skills development.
- Worked with cross-functional teams in the execution of residential projects and new community development from concept to completion.
- Implemented multiple on-site Design Centers for new and upcoming communities.
- Assisted in the initial design, finish selections, furnishings, and execution of multiple St. Jude Dream Homes.Participated in furniture selection and documentation of specifications.
Education
Bachelor of Science - Human Sciences And Entrepreneurship
Middle Tennessee State University
Murfreesboro, TN12.2009
University of Tennessee
Knoxville, TNSkills
- Interior design knowledge specifically geared towards new home construction
- Design Specifications
- Collaboration and Teamwork
- AutoCAD
- Design process
- Construction documentation
- Client Communication
- Excellent attention to detail
- Homeowner relations
Timeline
Interior Design
Ford Classic Homes
08.2020 - Current
Designer
Crescent Homes
04.2018 - 08.2020
Lead Designer
Signature Homes LLC
03.2016 - 03.2018
Bachelor of Science - Human Sciences And Entrepreneurship
Middle Tennessee State University
University of Tennessee
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