Delana Vibbert
Gallatin,TN
Summary
Knowledgeable receptionist with solid background in managing front desk operations, prepare to excel in front-facing roles. Adept at handling visitor inquiries and coordinating with various departments to ensure smooth workflow. Demonstrated ability to manage multi-line phone systems and maintain accurate records. Organization with spreadsheets and filed documents.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Newton Nissan of Gallatin
03.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Tracked important information in Google spreadsheets and ran reports.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Resolved customer problems and complaints.
Food Service Worker
Subway
03.2021 - 09.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Western Kentucky University
Bowling Green, KYHigh School Diploma -
Westmoreland High School
Westmoreland, TN05.2022
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- File Organization
- Spreadsheet tracking
- Conflict Resolution
Timeline
Front Desk Receptionist
Newton Nissan of Gallatin
03.2024 - Current
Food Service Worker
Subway
03.2021 - 09.2022
Western Kentucky University
High School Diploma -
Westmoreland High School
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